AMA2576: Communication and Interpersonal Skills for Technical Professionals

Course Description:

Overview

• Whether you're an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

• Recognize and manage differences between you and nontechnical professionals Deliver clear messages to non–technical professionals Apply verbal and nonverbal techniques to build shared understanding Strategically apply a communication system to enhance relationships and achieve performance goals Develop active listening skills that promote better work relationships Get your points across in diverse communication contexts Use influencing skills to complete projects faster and grow your reputation Be able to productively manage conflict This Seminar Features Blended Learning AMA Blended Learning combines instructor–led training with online pre– and post–seminar assessments, tune–up courses and other resources to maximize the participant's training goals. Through a blend of proven instructor–led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner – producing a greater return–on–investment for the employer and the seminar participant.

• All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

Check the course description for any course prerequisites.