Course Details
Course Description:
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires an equally diverse set of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and contributing to higher employee retention.
The Active Leadership for IT Professionals program provides the concepts and the practices of Leadership in a high impact learning-environment to help leaders effectively coach, empower and lead individuals and teams to higher levels of performance.
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This course made CIO.com's "10 IT leadership development programs to help you level up" list.
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Active Leadership for IT Professionals is available in three different formats. They are:
Face-to-Face Classroom: Join a professional facilitator and your peers in a 3-day in-class experience.
Virtual Classroom: Join a professional virtual facilitator and your peers in a 3-day virtual classroom. Participate from a distance through the Adobe Connect platform and engage with others in this dynamic session to build your leadership skills and abilities.
On-Demand: Complete the Active Leadership program on your own terms, working through on-demand modules in increments that fit your busy schedule.
Topics covered in the course include:
- Assess personal leadership behaviours and attitudes that impact the performance of others
- Plan and deliver clear, concise communication to direct, guide and engage employees
- Understand what people need in order to change a behaviour or practice
- Determine how ability and motivation impact performance and outcomes, regardless of the task
- Explore three different leadership styles and when they should be used to maximize the performance of others
- Match the appropriate leadership style to individuals and specific tasks
- Explore how the foundational principles of coaching impact coaching results
- Differentiate between "coaching for job" versus "coaching for career"
- Provide behavioural feedback that recognizes and rewards employee performance
- Use a consistent approach to providing feedback that reinforces desired behaviors and helps achieve performance improvements
- Assess performance gaps and improve task performance
- Coach, reinforce and create a motivational climate for employee growth and retention
- Create a personal development plan based on assessed leadership strengths and development needs
Target Student:This course is designed for the following students:
IT Managers, IT Professionals and Business Managers with team members or charged with leading teams.
Prerequisites: Students should possess the following experience before attending the course:
Pre-work is required for this class, including two assessments:
- Active Leadership Profile (self and others assessment)
- Personal Needs Assessment (self assessment)
A three?week timeline is necessary to complete t
Pre-work is required for this class, including two assessments:
- Active Leadership Profile (self and others assessment)
- Personal Needs Assessment (self assessment)
A three week timeline is necessary to complete t" 1931,2047,0,8947,Communicating for Clarity,0,,Artificial Intelligence,ai.gif,,ai,"
Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstandings can result in lost opportunities, lost productivity and worst of all, lost customers. This one-day course combines concepts developed through research with a prime model and key tools that give you the skills you need to communicate more clearly. The solution is not more communication, but clearer communication.
Communicating for Clarity focuses on the following competencies:
- Creating a clear and engaging message
- Encouraging clear communication from others
Topics covered in the course include:
- Develop messages that have appeal
- Identify your own personal needs and customize your message to ensure you get what you need from the communication
- Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
- Structure messages to enable others to engage in the communication and take appropriate action
- Use a variety of Question types to explore the opinions and insights of others
- Use specific communication techniques to demonstrate understanding and interest and to guide the communication
- Listen more effectively
Target Student:This course is designed for the following students:
Those who want to become more effective communicators by ensuring that the message they send is the message that is received
Prerequisites
Virtual Live Instructor
Free Training Materials
Convenient Scheduling
Testimonials
This was the class I needed.
The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don't know about the rest of the students, but was very pleased with this experience.
I finally understand how to use Excel.
-Amanda T (Yale New Haven Hospital).
Great class!
We were able to cover a lot of information in one day without getting overwhelmed.
-Maria R (Microsoft).
We offer private Business Skills group training services for organizations looking to upskill their team members with a live-instructor.
Training options include:
Learn more about how Business Skills Private Group Training from Business Computer Skills can help your team.
