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Improving Project Communications and Stakeholder Management

$1595 | 2-Day Course

Broaden your skills and take the next step in your career with the Improving Project Communications and Stakeholder Management training course.

Course Overview

Improving Project Communications and Stakeholder Management course guides students through This course, based on PMI's PMBOK Guide, seventh Edition, focuses on improving both the efficiency and effectiveness of all project-related communications, from initial planning through closure. It also examines best practices for identifying and engaging stakeholders, a critical component for successful projects. Participants will apply all course principles to a work-related case study taken directly from their work environment.

The class will cover the following topics:
  • Upon successful completion of the Improving Project Communications and Stakeholder Management Training Course, you will understand: Project Communication Management Processes Project Stakeholder Management Processes Initiating Stakeholder Processes The Communications Management Plan How to Execute Communication Processes

This class is ideal for students who want to master Improving Project Communications and Stakeholder Management.

Business Skills Training

TARGETED FOR: Project Managers | Project Team Members |

Learn from Professional Instructors and move forward in your field with industry-aligned Business Skills training.

+ Full Course Details
Overview
  • This course, based on PMI's PMBOK Guide, seventh Edition, focuses on improving both the efficiency and effectiveness of all project–related communications, from initial planning through closure. It also examines best practices for identifying and engaging stakeholders, a critical component for successful projects. Participants will apply all course principles to a work–related case study taken directly from their work environment.
Objective
  • Upon successful completion of the Improving Project Communications and Stakeholder Management Training Course, you will understand: Project Communication Management Processes Project Stakeholder Management Processes Initiating Stakeholder Processes The Communications Management Plan How to Execute Communication Processes
Target Student
  • This course is intended for: Project managers, project team leads, and project team members (with or without a currently–active PMI certification) who want to gain a deeper understanding of and hands–on experience with project management tools, techniques, and outputs related to the subjects (Knowledge Areas) of project communications and stakeholder management as documented in the PMBOK Guide, Seventh Edition. Professionals who hold current PMP, PgMP, or other PMI credentials, who wish to earn Professional Development Units (PDUs) to maintain their PMI certification.
Prerequisites
  • To ensure that you benefit fully from this course, you should have experience managing, leading, or contributing to projects. A PMI project–management credential such as PMP or CAPM is recommended but not required.
+ Course Delivery Format

Virtual Instructor-Led

All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

+ What's Included
  • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
  • Free Course Materials - You will receive free reference materials for your class.
  • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
  • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
  • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
  • Certificate of Completion - Each student will receive a certificate of completion after completing the course.
+ Course Outline

Lesson 1: Project Communications and Stakeholder Mgt. Overview

  • Project Communications Management Overview
  • Communication Dimensions
  • Communication Skills
  • Project Communication Management Processes
  • Project Stakeholder Management Overview
  • Project Stakeholder Management Processes
  • Interpersonal Communications
  • Take a Communications Strengths Inventory
  • Communication Styles
  • Case Study Selection

Lesson 2: Initiating Processes

  • Identify Stakeholders
    1. Identify Stakeholders Overview
    2. Stakeholder Analysis
    3. Stakeholder Classification Models
    4. Salience Model
    5. Stakeholder Register
    6. Create a Stakeholder Register

Lesson 3: Planning Processes

  • Plan Communications Management
    1. Plan Communications Management Overview
    2. Communications Management Plan
    3. Common Project Management Communication Documents
    4. Communication Tools
    5. Create a Communications Management Plan
    6. Virtual Team Communications
    7. Virtual Teams Technologies
    8. Virtual Teams Best Practices
  • Plan Stakeholder Engagement
    1. Analytical Techniques
    2. Stakeholder Engagement Plan Sample Content
    3. Create a Stakeholder Engagement Plan

Lesson 4: Executing Processes

  • Manage Communications
    1. Manage Communications Overview
    2. Communication Methods
    3. Communication Model
    4. Communication and Active Listening
    5. Negotiations
    6. Three Crucial Elements of Negotiations
    7. Win-Win Negotiating
    8. Win-Lose Negotiating
    9. Conduct a Win-Win Negotiation
    10. Communicating Bad News
    11. Body Language
    12. Business Attire
    13. Improving Your Body Language
    14. Verbal Communication
    15. Public Speaking
    16. Audience Involvement
    17. Listening Skills
    18. Project Meetings
    19. Written Communications
    20. Powerful Writing
    21. Email Guidelines
    22. Presentation Design Best Practices
    23. Create a Presentation
  • Manage Stakeholder Engagement
    1. Manage Stakeholder Engagement Overview
    2. Review an Issue Log

Lesson 5: Monitoring and Controlling Processes

  • Monitor Communications
    1. Performance Reporting
    2. Tracking Gantt Charts
    3. Worksheet Information
    4. Milestone Charts
    5. Bar Chart Graphs
  • Monitor Stakeholder Engagement
    1. Best Practices
+ Prerequisites

To ensure that you benefit fully from this course, you should have experience managing, leading, or contributing to projects. A PMI project-management credential such as PMP or CAPM is recommended but not required.

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Learn with experienced professionally certified trainers that are subject matter experts.

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Improving Project Communications and Stakeholder Management

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$1595 / 2 Day Course



  • Professional Instructors
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Course Schedule

Course Title Dates Times Location Fee
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Related Business Skills Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
Business Process Analysis3$2385
Business Analysis Essentials3$2395
Software Testing Certification Boot Camp3$2045
Business Analyst Boot Camp5$2345
CBAP Certification Prep Boot Camp5$2395
Fundamentals of Software Testing3$1345
Effective User Acceptance Testing2$708
Requirements Validation and Testing3$2385
Use Case Modeling3$2385
Requirements Development, Documentation and Management4$3180
Business Analysis for the IT Professional4$2195
Business Process Analysis and Management4$2395
Modeling Techniques for the Business Analyst4$2395
Software Quality Assurance3$2095
Effective Use Case Development4$2195
Effective Methods of Software Testing Workshop3$2095

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Business Skills tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

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Business Skills Certifications Available

Business Skills certifications are a powerful way to validate your Business Skills skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

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  • Detailed Breakdown
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Choose the training experience that fits your schedule, learning style, and professional goals. We offer flexible options for individuals and teams—whether you prefer virtual live instruction, on-demand access, or private group training.

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Client Reviews

Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills

★★★★★
Rating 5.0 / 5.0

This was the class I needed. The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don’t know about the rest of the students, but was very pleased with this experience.

Amanda T.,
Yale New Haven Hospital

★★★★★
5 / 5