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Software Quality Assurance

$2095 | 3-Day Course

Learn how true Software Quality Assurance goes far beyond testing to build better software from the start.

Course Overview

The Software Quality Assurance course helps professionals distinguish between SQA and testing, focusing on improving software processes to prevent errors and increase quality throughout the development lifecycle.

The class will cover the following topics:
  • Understanding the difference between Software Quality Assurance (SQA) and Software Quality Control (SQC)
  • Learning and applying the six Proactive SQA™ functions
  • Identifying why SQA initiatives often fail and how to make them succeed
  • Reviewing requirements and design for higher quality outcomes
  • Integrating Proactive Testing™ across the development life cycle
  • Planning and designing effective tests using risk-based techniques
  • Measuring and managing testing effectiveness and system quality
  • Using metrics, static testing, and structured reviews for better outcomes

This course is designed for professionals responsible for IS quality including testers, auditors, analysts, and managers aiming to enhance process efficiency and product reliability.

Business Analysis Training

TARGETED FOR: Quality and Testing Specialists | IT Auditor | Systems and Business Managers

Learn from Professional Instructors and move forward in your field with industry-aligned Business Analysis training.

+ Full Course Details
Overview
  • This course explains how Software Quality Assurance differs from traditional software testing.
  • Participants explore the full scope of quality processes using Proactive SQA™, aligned with modern IEEE standards.
  • It introduces process-focused quality methods that help organizations produce higher quality systems while reducing costs.
Objective
  • Define the true purpose and scope of Software Quality Assurance (SQA)
  • Identify why SQA initiatives succeed or fail
  • Apply the six Proactive SQA™ functions throughout the software lifecycle
  • Perform high-impact requirement and design reviews
  • Implement structured, risk-based, and effective test planning strategies
  • Measure system quality and manage testing efforts with precision
Target Student
  • Quality and testing specialists
  • Systems and business managers
  • Project leaders and analysts
  • IT auditors
  • Anyone involved in ensuring information system quality
Prerequisites
  • No formal prerequisites
  • Basic familiarity with IT systems and software development lifecycles is helpful
Audience Profile
  • Professionals responsible for system quality, both process and product level
  • Teams seeking to adopt IEEE-aligned quality standards and Proactive SQA techniques
+ Course Delivery Format
Virtual Instructor-Led

All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

+ What's Included

  • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
  • Free Course Materials - You will receive free reference materials for your class.
  • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
  • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
  • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
  • Certificate of Completion - Each student will receive a certificate of completion after completing the course.

+ Course Outline


Section 1: SYSTEM/SOFTWARE QUALITY AND QUALITY ASSURANCE
Exercise: What is quality, quality assurance?
Quality in the project manager’s triangle
Quality is free, cost of poor quality
What we, others mean by quality
Need for positive common quality definition
Quality factors and quality dimensions
Engineered Deliverable Quality
Quality assurance vs. quality control
Software Quality Assurance in IEEE Stds. 12207 and 730
Proactive Software Quality Assurance changes in IEEE Std. 730
Not just ‘traffic cop’ compliance

Section 2: SYSTEM/SOFTWARE PROCESSES
REAL vs. Presumed processes, silos
Exercise: Your software process
Defect injection, detection, ejection metrics
Economics of quality problems in life cycle
Making the business case for Software Quality Assurance
Life cycle concepts, waterfall vs. iterative
Process capability, variation, improvement
Project, process, product measures
Direct and indirect process evaluation
SEI Process Capability Maturity Models

Section 3: QUALITY ASSURANCE CONCEPTS
Exercise: Why Software Quality Assurance groups so often fail
Software Quality Assurance groups’ changes over time
Common Software Quality Assurance interpretations, issues
Quality control (QC) testing
‘QA Test’
Document and procedure compliance
‘QA Reviews’ and toll gates
Standards and procedures manuals
Staffing and organizational influence
Reasons for resistance to Software Quality Assurance
Software Quality Assurance needs broader view of quality
Proactive Software Quality Assurance™ for effectiveness
Assuring processes vs. doing it all
6 functions of effective software QA
QA Plans, quality reviews of deliverables
Exercise: Managing Software Quality Assurance tasks, resources
Engineering standards, conventions
Quality controls at all key points
Project control
Configuration management, checkpoints
Recordkeeping and auditing
Metrics and analysis for improvement
Exercise: Key product and process metrics
Promoting awareness and recognition

Section 4: ACTIVE STATIC TESTING
Role of requirements in producing quality
Exercise: ‘Established Requirements’ issues
Exercise: Reviewing Requirements
Unrecognized weaknesses of “Regular Way”
Why review of requirements fails
Formal technical reviews, procedures
Review approaches, formality
Often overlooked walkthrough limitations
Why reviews so economically find defects
Foundation technique, topic guidelines
Evaluating requirements form, testability
REAL, business vs. system requirements
Finding overlooked, incorrect requirements
Reviewing design suitability and content
Four powerful design review CAT-Scans
Exercise: Reviews and Software Process QA

Section 5: HOW TESTING CAN CUT EFFORT & TIME
Testing for correctness vs. testing for errors
Developer views of testing
Reactive testing—out of time, but not tests
Proactive Testing Life Cycle model
CAT-Scan Approach to find more errors
Dynamic, passive and active static testing
V-model and objectives of each test level
Developer vs. independent test group testing
Strategy—create fewer errors, catch more
Four keys to effective testing
Need for testing sampling
Written vs. not written benefits and issues
Test activities that save the developer’s time
The “we don’t have time” fallacy

Section 6: TEST PLANNING VALUE NOT BUSYWORK
Risk elements, relation to testing
Proactive vs. reactive risk analysis
IEEE Standard for Test Documentation
Benefits of the structure
Enabling manageability, reuse, selectivity
Test plans vs. test designs, cases, procedures
Exercise: Anticipating showstoppers
Risk-based way to define test units
Letting testing drive development
Preventing major cause of overruns
Master Test Plan counterpart to project plan
Approach, use of automated tools
Entry/exit criteria, anticipating change

Section 7: DETAILED TEST PLANNING
IEEE Standard on Unit Testing
Functional (Black Box) testing strategy
3-level top-down test planning and design
Exercise: Functionality matrix
Detailed Test Plan technical document
White box structural testing coverage
Use cases, revealing overlooked conditions
Exercise: Defining use case test coverage

Section 8: INTEGRATION/SYSTEM TEST PLANNING
Graphical technique to simplify integrations
Integration test plans prevent schedule slips
Smoke tests; system and special testing
Daily, top- and bottom-down builds strategy

Section 9: DESIGNING AND WRITING TEST CASES
Exercise: Your challenges and issues
Exercise: Disciplined brainstorming
Checklists find more overlooked conditions
Data formats, data and process models
Business rules, decision tables and trees
Equivalence classes and boundary values
Formal, informal Test Design Specifications
Leveraging reusable test designs
Test Case Specifications vs. test data values
Writing test cases, script/matrix
Embedding keystroke-level procedural detail
Exploratory testing applied most effectively

Section 10: MEASURING AND MANAGING TESTING
Estimating
Defect isolation
Defect reporting, categories and analysis
Defect reports that prompt suitable action
Exercise: Measures for managing testing
Common measures of test status, issues
Exercise: Test status report audiences
Projecting when software is good enough
Exercise: Measuring testing effectiveness
Exercise: Post-Implementation Review
+ Prerequisites

Please check the course description to find prerequisite information.

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As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Business Analysis tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

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Learn with experienced professionally certified trainers that are subject matter experts.

Free Repeat

You have the option to retake this class one time within a year of your original class date.

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Software Quality Assurance

SAVE 10% FOR A LIMITED TIME

$2095 / 3 Day Course



  • Professional Instructors
  • Official Course Materials
  • Small Class Sizes
  • Financing Available

Course Schedule

Course Title Dates Times Location Fee
Software Quality Assurance 10/27/2025 – 10/29/2025 10:00AM-4:45PM EST Local/Remote $2,095.00
Software Quality Assurance 12/29/2025 – 12/31/2025 10:00AM-4:45PM EST Local/Remote $2,095.00
Software Quality Assurance 2/23/2026 – 2/25/2026 10:00AM-4:45PM EST Local/Remote $2,095.00

Related Business Analysis Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
Vendor Management2$1590
Business Process Analysis3$2385
Business Analysis Essentials3$2395
Risk Management for Business Analysts and Business Systems Analysts1$795
Software Testing Certification Boot Camp3$2045
Business Analyst Boot Camp5$2345
CBAP Certification Prep Boot Camp5$2395
Fundamentals of Software Testing3$1345
Effective User Acceptance Testing2$708
Effective Facilitation for Business Analysts2$1590
Business Analysis for the IT Professional4$2195
Business Process Analysis and Management4$2395
Modeling Techniques for the Business Analyst4$2395
Effective Use Case Development4$2195
Effective Methods of Software Testing Workshop3$2095

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Business Analysis tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Business Analysis On-Demand Courses

Course Title (Click For Details) Course Fee
No courses available
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Business Analysis Certifications Available

Business Analysis certifications are a powerful way to validate your Business Analysis skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

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CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
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  • Mobile devices, peripherals & printing
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  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
  • Security best practices for endpoints & small networks
  • Virtualization & cloud computing concepts
  • Mobile devices, peripherals & printing
  • Troubleshooting methodology for hardware, OS, and networks
  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
Autodesk Certified Professional (ACP) – AutoCAD

This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.

Key areas covered:

  • Drawing objects, editing, and organizing objects
  • Advanced annotation techniques (hatch patterns, annotations)
  • Creating and managing reusable content (blocks, symbols)
  • Managing layouts and viewports
  • Output formats and publishing files
  • Working with external references (Xrefs) and data linking
  • Using AutoCAD’s productivity tools (parametric constraints, sheet sets)
learn more →
Autodesk Certified Expert (ACE) – AutoCAD (New)

Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.

Key areas covered:

  • 3D modeling and design
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  • Advanced rendering techniques
  • Interoperability with other Autodesk products

These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.

learn more →

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