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Business Process Analysis and Management

$2395 | 4-Day Course

Learn how to transform business processes and drive strategic improvements across your organization.

Course Overview

The Business Process Analysis and Management course equips students with the knowledge and techniques needed to assess, analyze, and improve organizational processes.

The class will cover the following topics:
  • Understanding business processes and analyst responsibilities
  • Applying Business Analysis Core Concept Model (BACCM)
  • Using a 10-step improvement framework
  • Engaging stakeholders through elicitation and collaboration
  • Modeling processes using BPMN, UML, SIPOC, and more
  • Measuring process performance with KPIs and metrics
  • Implementing best-practice process improvement strategies
  • Evaluating and sustaining transformational improvements

This course is ideal for professionals seeking IIBA, ABPMP, or PMI certifications and wanting to lead effective process change within their organization.

Businessanalysis Training

TARGETED FOR: Business Analyst | Systems Analyst | Project Manager

Learn from Professional Instructors and move forward in your field with industry-aligned Businessanalysis training.

+ Full Course Details

The Business Process Analysis and Management course equips students with the knowledge and techniques needed to assess, analyze, and improve organizational processes.

Objective
  • Understand and apply the role of a business process analyst
  • Assess current business processes and identify performance gaps
  • Model and redesign business processes using various tools and frameworks
  • Collaborate with stakeholders to define and implement improvements
  • Prepare for professional certifications from IIBA, ABPMP, and PMI
Target Student
  • Business Process Analysts and Managers
  • Project Managers and Product Managers
  • Business Systems Analysts and Change Management specialists
  • Process Architects and Quality Performance Managers
  • Lean, Scrum, and Six Sigma practitioners
  • IT/IS professionals and Trainers
Audience Profile
  • Professionals seeking certification in Business Analysis
  • Individuals looking to lead or support process improvement initiatives
  • Team leaders aiming to enhance operational efficiency and strategy
+ Course Delivery Format
Virtual Instructor-Led

All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

+ What's Included

  • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
  • Free Course Materials - You will receive free reference materials for your class.
  • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
  • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
  • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
  • Certificate of Completion - Each student will receive a certificate of completion after completing the course.

+ Course Outline
  • Module 1: Introduction and Overview of Business Analysis
    • What are Business Processes and Business Process Analysis?
    • Roles and responsibilities of a Business Process Analyst
    • Certification options for business analysts
    • Identifying gaps and improvement areas in current processes
  • Module 2: Business Analysis Planning and Monitoring [Initiate Phase]
    • Assessing effectiveness of current processes
    • Prioritizing process improvements
    • Engaging stakeholders using Voice of the Customer (VOC)
    • Creating schedules, budgets, and scope models
  • Module 3: Elicitation and Collaboration [Scope and Design Phase]
    • Developing stakeholder requirement matrices
    • Group and individual elicitation techniques
    • Documenting scope and clarifying current state
  • Module 4: Life Cycle Management
    • Validating and documenting business rules
    • Applying the 10-step improvement process
    • Managing backlogs and capturing lessons learned
  • Module 5: Strategy Analysis [Improve and Control Phase]
    • Analyzing KPIs, SWOT, dashboards, and scorecards
    • Conducting capability, risk, and financial analysis
    • Implementing improved processes and creating business cases
  • Module 6: Requirements Analysis and Design Definition
    • Applying process and decision modeling
    • Building use cases and user stories
    • Performing data modeling and cost-benefit analysis
  • Module 7: Process Performance Measurement and Assessment
    • Using quality control tools like Pareto, SIPOC, RCA
    • Estimating process cycle times
    • Defining performance targets and improvement frameworks
  • Module 8: Solution Evaluation and Process Transformation
    • Conducting solution evaluations and ROI analysis
    • Identifying and implementing business process changes
    • Driving transformational performance and culture
+ Prerequisites

  • Suggested: Completion of Business Analysis for the IT Professional course or equivalent experience

+ Related Courses

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Click Class Title for Dates and Details Days Course Fee
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Business Process Analysis3$2385
Business Analysis Essentials3$2395
Risk Management for Business Analysts and Business Systems Analysts1$795
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As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Businessanalysis tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Businessanalysis On-Demand Courses

Course Title (Click For Details) Course Fee
No courses available

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Course Benefits

Certified Instructor Delivery

Learn with experienced professionally certified trainers that are subject matter experts.

Free Repeat

You have the option to retake this class one time within a year of your original class date.

Hands-On Training

Our courses are all designed for the students to have hands-on interaction throughout the course.

Local and Remote Options

Learn a local training center, or as a Remote Attendee from your home or office.

Offical Training Materials/Labs

We use Official Training Materials and Labs when available to ensure you have the most up to date training.

Convenient Scheduling

You are busy, we get it. Our classes are regularly scheduled to give you a number of convenience training options.

Financing Available

We offer affordable financing options for all of our courses to make sure cost is not a barrier to your progress.

Group Training Options

Have a team to train? We offer On-Site, Blended and Online Private Group Training services.

Boost Your Career

Getting professional training is one of the fastest ways to improve your skills and marketability.

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Course Registration

Benefits of Virtual Live-Instructor Training Include:

  • Learn from Experts in Real Time
  • Hands-On Skill Development
  • Train Anywhere, Anytime
  • Boost Your Career Prospects
  • Conveniently Scheduled Sessions
Get a Free Consultation

Business Process Analysis and Management

SAVE 10% FOR A LIMITED TIME

$2395 / 4 Day Course



  • Professional Instructors
  • Official Course Materials
  • Small Class Sizes
  • Free Repeat

Course Schedule

Course Title Dates Times Location Fee
Business Process Analysis and Management 11/11/2025 – 11/14/2025 10:00AM-4:45PM EST Local/Remote $2,395.00
Business Process Analysis and Management 1/6/2026 – 1/9/2026 10:00AM-4:45PM EST Local/Remote $2,395.00
Business Process Analysis and Management 3/3/2026 – 3/6/2026 10:00AM-4:45PM EST Local/Remote $2,395.00

Related Businessanalysis Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
Vendor Management2$1590
Business Process Analysis3$2385
Business Analysis Essentials3$2395
Risk Management for Business Analysts and Business Systems Analysts1$795
Software Testing Certification Boot Camp3$2045
Business Analyst Boot Camp5$2345
CBAP Certification Prep Boot Camp5$2395
Fundamentals of Software Testing3$1345
Effective User Acceptance Testing2$708
Effective Facilitation for Business Analysts2$1590
Business Analysis for the IT Professional4$2195
Modeling Techniques for the Business Analyst4$2395
Software Quality Assurance3$2095
Effective Use Case Development4$2195
Effective Methods of Software Testing Workshop3$2095

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Businessanalysis tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Businessanalysis On-Demand Courses

Course Title (Click For Details) Course Fee
No courses available
NEED GROUP TRAINING?

We Offer Live-Instructor Private Group Training

Benefits of Group Training Include:

  • Experienced Professional Instructor Trains Your Team
  • Content Focused On Your Team’s Needs
  • Convenient Scheduling and Class Setup
  • Significant Per/Student Cost Savings
  • Online, On-Site and Blended Options Available

Learn How Group Training Can Benefit Your Team

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Businessanalysis Certifications Available

Businessanalysis certifications are a powerful way to validate your Businessanalysis skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

» View All Businessanalysis Certifications

Let us help you or your team get certified and stay competitive.

CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
  • Security best practices for endpoints & small networks
  • Virtualization & cloud computing concepts
  • Mobile devices, peripherals & printing
  • Troubleshooting methodology for hardware, OS, and networks
  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
  • Security best practices for endpoints & small networks
  • Virtualization & cloud computing concepts
  • Mobile devices, peripherals & printing
  • Troubleshooting methodology for hardware, OS, and networks
  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
Autodesk Certified Professional (ACP) – AutoCAD

This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.

Key areas covered:

  • Drawing objects, editing, and organizing objects
  • Advanced annotation techniques (hatch patterns, annotations)
  • Creating and managing reusable content (blocks, symbols)
  • Managing layouts and viewports
  • Output formats and publishing files
  • Working with external references (Xrefs) and data linking
  • Using AutoCAD’s productivity tools (parametric constraints, sheet sets)
learn more →
Autodesk Certified Expert (ACE) – AutoCAD (New)

Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.

Key areas covered:

  • 3D modeling and design
  • Collaboration workflows with external data sets
  • Customizing AutoCAD using scripts and macros
  • Advanced rendering techniques
  • Interoperability with other Autodesk products

These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.

learn more →

Flexible Businessanalysis Training Formats

Choose the training experience that fits your schedule, learning style, and professional goals. We offer flexible options for individuals and teams—whether you prefer virtual live instruction, on-demand access, or private group training.

Virtual Instructor-Led

Attend scheduled classes taught by expert instructors in real time. You can join remotely or from one of 250+ training center locations—for engaging, skill-based instruction with real-time support.

Learn More →

On Demand Training

Access pre-recorded Businessanalysis courses 24/7. Learn at your own pace with flexible, self-guided modules—ideal for busy professionals or those who prefer to study independently.

Learn More →

Private Group Training

Tailored Businessanalysis training for your organization—delivered either online or onsite. Designed to meet your team’s specific needs and schedule. Perfect for teams needing consistent, tailored instruction.

>Learn More →

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Client Reviews

Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills

★★★★★
Rating 5.0 / 5.0

This was the class I needed. The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don’t know about the rest of the students, but was very pleased with this experience.

Amanda T.,
Yale New Haven Hospital

★★★★★
5 / 5