Toll Free - 877-442-3915

Account | Self-Paced Login

Account | Self-Paced Login | 877-442-3915

CLICA-Implementing Cisco Collaboration Applications v1.0 Course

CLICA-Implementing Cisco Collaboration Applications v1.0 Training Course


Course Description:

The CLICA-Implementing Cisco Collaboration Applications v1.0 course is a 5-day course that is designed to teach students how to streamline communication protocol, strengthen compliance measures, and enhance their communication systems and devices with knowledge about Single Sign-On (SSO), Cisco Unified IM & Presence, Cisco Unity Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, students will build the skills to maximize the agility of robust management systems.

Topics covered in the course include:

  • Configuring Cisco Unity Connection integration
  • Configuring and troubleshooting Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configuring and troubleshooting Cisco Unity Express
  • Describing SSO for Cisco Unified Communications applications
  • Describing how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configuring and troubleshooting chat rooms and message archiving
  • Troubleshooting Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified
  • Communications Manager IM & Presence server
  • Configuring call recording and monitoring

Target Student:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Prerequisites:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks

Training Dates
(Click on the course name below to view course details and full list of class dates)

CLICA-Implementing Cisco Collaboration Applications v1.0
Course Format: Online with Live Instructor
Class Date(s): 1/10/22 - 1/14/22
Course Fee : $4195


Course Syllabus

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring
Labs:
  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring

Cisco On-Site Group Training
Arrange a private Cisco training class for your team with one of our Certified Instructors. Private instruction for your team members at a lower per-student price than attending the public courses. Learn More or complete the quote request form below.



Cisco On-Demand Training

"The Instructor made class truly interesting and put everything into real world terms."
- Meredith T(Jersey City, NJ)


Business Computer Skills BBB Profile