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    Courses » ServiceNow Training

    ServiceNow Strategic Portfolio Management (SPM) Fundamentals

    $2850 | 3-Day Course

    Broaden your skills and take the next step in your career with the ServiceNow Strategic Portfolio Management (SPM) Fundamentals training course.

    Course Schedule/Registration Need Group Training?

    Course Overview

    ServiceNow Strategic Portfolio Management (SPM) Fundamentals course guides students through Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives, which are used to meet strategic goals and objectives. In this course, you will be introduced to the Strategic Portfolio Management (SPM) applications and learn how SPM encompasses a range of business capabilities, processes, and technological support aimed at enabling organizations to implement the three key attributes that help to see superior business results from their digital and technology-related investments: portfolio alignment, value-oriented decision-making, and continuous portfolio adaptability. Topics include: Innovation Management Demand Management Project Management Resource Management Portfolio Planning Workspace Additional SPM applications Better together with Strategic Portfolio Management This course reflects the Xanadu release of the Now Platform.

    The class will cover the following topics:
    • At the end of this module, you will be able to: Define SPM and its purpose
    • Identify the applications within ServiceNow SPM and their purpose
    • Change a submitted idea into a demand
    • Demonstrate the different ways available to create projects
    • Show how to manage the project scope, schedule, resources and financials
    • Understand how to communicate efficiently with project teams and stakeholders
    • Analyze project risk, issues, and changes
    • Understand resource assignments, resource capacity, and availability
    • Track project progress and generate detailed status reports Organize project artifacts and close out projects Create, plan, prioritize, and track portfolios.

    This class is ideal for students who want to master ServiceNow Strategic Portfolio Management (SPM) Fundamentals.

    ServiceNow Training

    TARGETED FOR: Project Manager | Portfolio Manager | Resource Manager

    Learn from Professional Instructors and move forward in your field with industry-aligned ServiceNow training.

    View Class Dates & Pricing Need Group Training?
    + Full Course Details
    Overview
    • Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives, which are used to meet strategic goals and objectives. In this course, you will be introduced to the Strategic Portfolio Management (SPM) applications and learn how SPM encompasses a range of business capabilities, processes, and technological support aimed at enabling organizations to implement the three key attributes that help to see superior business results from their digital and technology–related investments: portfolio alignment, value–oriented decision–making, and continuous portfolio adaptability. Topics include: Innovation Management Demand Management Project Management Resource Management Portfolio Planning Workspace Additional SPM applications Better together with Strategic Portfolio Management This course reflects the Xanadu release of the Now Platform.
    Objective
    • At the end of this module, you will be able to: Define SPM and its purpose. Identify the applications within ServiceNow SPM and their purpose. Change a submitted idea into a demand. Demonstrate the different ways available to create projects. Show how to manage the project scope, schedule, resources and financials. Understand how to communicate efficiently with project teams and stakeholders. Analyze project risk, issues, and changes. Understand resource assignments, resource capacity, and availability. Track project progress and generate detailed status reports Organize project artifacts and close out projects Create, plan, prioritize, and track portfolios.
    Target Student
    • Project Manager Portfolio Manager Resource Manager
    Prerequisites
    • Mandatory Prerequisites Welcome to ServiceNow ServiceNow Administration Fundamentals Instructor–Led, or On Demand CRITICAL PREREQUISITE: IMPORTANT: Only 'Strategic Portfolio Management' topics are covered in this course. You must be familiar with ServiceNow platform basics, terminology, and how to navigate around in the system before beginning the course. These concepts are taught in our flagship Welcome to ServiceNow course. If you are new to ServiceNow, navigate to and take Welcome to ServiceNow before beginning this course. It is quick, free, and the on–demand format allows you to work at your own pace.
    + Course Delivery Format
    Virtual Instructor-Led

    All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

    For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

    + What's Included

    • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
    • Free Course Materials - You will receive free reference materials for your class.
    • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
    • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
    • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
    • Certificate of Completion - Each student will receive a certificate of completion after completing the course.

    + Course Outline
    + Prerequisites

    Mandatory Prerequisites
    Welcome to ServiceNow

    ServiceNow Administration Fundamentals

    • Instructor-Led, or
    • On Demand

    CRITICAL PREREQUISITE:

    IMPORTANT: Only 'Strategic Portfolio Management' topics are covered in this course.
    You must be familiar with ServiceNow platform basics, terminology, and how to navigate around in the system before beginning the course. These concepts are taught in our flagship Welcome to ServiceNow course. If you are new to ServiceNow, navigate to and take Welcome to ServiceNow before beginning this course. It is quick, free, and the on-demand format allows you to work at your own pace.

    + Related Courses

    Related ServiceNow Instructor-Led Courses

    Click Class Title for Dates and Details Days Course Fee
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    ServiceNow Field Service Management (FSM) Implementation2$1900
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    As part of our commitment to supporting learners at every stage, we’re working to develop a library of free ServiceNow tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

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    Learn with experienced professionally certified trainers that are subject matter experts.

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    ServiceNow Strategic Portfolio Management (SPM) Fundamentals

    SAVE 10% FOR A LIMITED TIME

    $2850 / 3 Day Course


    • Professional Instructors
    • Official Course Materials
    • Small Class Sizes
    • Free Repeat

    Course Schedule

    Course Title Dates Times Location Fee
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 11/4/2025 – 11/6/2025 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 12/8/2025 – 12/10/2025 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 12/22/2025 – 12/24/2025 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 1/12/2026 – 1/14/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 1/28/2026 – 1/30/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 2/11/2026 – 2/13/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 2/23/2026 – 2/25/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 3/9/2026 – 3/11/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 3/25/2026 – 3/27/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 4/1/2026 – 4/3/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 4/13/2026 – 4/15/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 4/27/2026 – 4/29/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 5/11/2026 – 5/13/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 5/26/2026 – 5/28/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 6/3/2026 – 6/5/2026 9:00am-5:00pm EST Remote Only $2,850.00
    ServiceNow Strategic Portfolio Management (SPM) Fundamentals 6/15/2026 – 6/17/2026 9:00am-5:00pm EST Remote Only $2,850.00

    Related ServiceNow Instructor-Led Courses

    Click Class Title for Dates and Details Days Course Fee
    ServiceNow Administration Fundamentals3$2700
    ServiceNow Application Development Fundamentals3$2700
    ServiceNow Field Service Management (FSM) Implementation2$1900
    ServiceNow Configuration Management Database (CMDB) Fundamentals3$2700
    ServiceNow Discovery Fundamentals3$2700
    ServiceNow Hardware Asset Management (HAM) Fundamentals3$2700
    ServiceNow Human Resources (HR) Fundamentals2$1900
    ServiceNow IT Service Management (ITSM) Fundamentals2$1900
    ServiceNow IT Service Management (ITSM) Implementation3$2700
    ServiceNow Platform Analytics (PA) Fundamentals2$1900
    ServiceNow Platform Analytics (PA) Advanced2$1900
    ServiceNow GRC: Integrated Risk Management (IRM) Implementation3$2700
    ServiceNow Scripting in ServiceNow Fundamentals3$2700
    ServiceNow Security Incident Response (SIR) Implementation2$1900
    ServiceNow Security Operations (SecOps) Fundamentals2$1900
    ServiceNow Service Portal Fundamentals2$1900
    ServiceNow Platform Implementation3$2700
    ServiceNow Software Asset Management (SAM) Professional Fundamentals3$2700
    ServiceNow Administration Advanced2$1900
    ServiceNow GRC: Third-party Risk Management (TPRM) Implementation2$1900
    ServiceNow Vulnerability Response Implementation2$1900
    ServiceNow Adopting a Platform Owner Mindset2$1900

    As part of our commitment to supporting learners at every stage, we’re working to develop a library of free ServiceNow tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

    Available ServiceNow On-Demand Courses

    Course Title (Click For Details) Course Fee
    No courses available
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    • Operating systems – Windows, macOS, Linux & mobile OS basics
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