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MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases

$495 | 1-Day Course

Transform everyday tasks with Copilot use cases for Execs, Sales, Finance, HR & more!

Course Overview

The MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases course combines Copilot fundamentals with hands–on business scenario exercises to drive adoption across key functions.

The class will cover the following topics:
  • Copilot fundamentals across Microsoft 365 apps
  • Copilot best practices and prompt engineering
  • Extending Copilot with plugins and Microsoft Graph connectors
  • Executive use case: Word, PowerPoint, Teams synthesis
  • Sales & Marketing use cases: reports, presentations, market analysis
  • Finance, HR, IT & Operations scenario workflows
  • Challenge use cases to test Copilot proficiency

This class is ideal for Business Managers and Microsoft 365 Administrators seeking to maximize Copilot impact in their organization.

Copilot Training

TARGETED FOR: Business Managers | Microsoft 365 Administrators |

Learn from Professional Instructors and move forward in your field with industry-aligned Copilot training.

+ Full Course Details

Overview

  • Copilot fundamentals across Microsoft 365 apps
  • Copilot best practices and prompt engineering
  • Extending Copilot with plugins and Microsoft Graph connectors
  • Hands–on use cases for Execs, Sales, Marketing, Finance, HR, IT, Operations
  • Challenge labs to validate Copilot proficiency

Objectives

  • Introduction to Copilot for Microsoft 365
  • Explore Copilot possibilities in Microsoft 365
  • Empower Executives with Copilot use cases
  • Empower Sales, Marketing, Finance, HR, IT & Operations use cases
  • Execute a final Copilot challenge scenario

Target Audience

  • Business Managers
  • Microsoft 365 Administrators
+ Course Delivery Format
Virtual Instructor-Led

All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

+ What's Included

  • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
  • Free Course Materials - You will receive free reference materials for your class.
  • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
  • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
  • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
  • Certificate of Completion - Each student will receive a certificate of completion after completing the course.

+ Course Outline

Introduction to Copilot for Microsoft 365

  • Describe Copilot’s purpose and functionalities
  • Outline Copilot working principles
  • Identify Copilot core components
  • Articulate Microsoft’s responsible AI practices

Explore Copilot Possibilities

  • Apply key Copilot features in each Microsoft 365 app
  • Integrate with Business Chat in Teams
  • Utilize AI capabilities to enhance workflows

Optimize and Extend Copilot

  • Describe Copilot best practices
  • Prompt engineering techniques
  • Plugin capabilities and Graph connector integration

Executive Use Case

  • Synthesize communications in Teams and Outlook
  • Create speeches in Word and presentations in PowerPoint
  • Lab exercises: synthesis, summary, speech, slides

Sales Use Case

  • Generate market reports with Loop and PowerPoint
  • Summarize project communications
  • Compare agreements with Copilot in Word

IT Use Case

  • Summarize product specs and create project plans
  • Customize presentations and technical reports
  • Draft customer communications in Outlook

Marketing Use Case

  • Analyze market trends and brainstorm campaigns
  • Consolidate reports and analyze data in Excel

Finance Use Case

  • Draft emails in Outlook regarding premiums
  • Analyze financial spreadsheets and create reports
  • Summarize long–term financial trends in Word

HR Use Case

  • Create job descriptions and interview questions
  • Analyze resumes and recommend candidates
  • Compose offer letters with Copilot in Word

Operations Use Case

  • Brainstorm project plans in Whiteboard
  • Summarize email threads and generate replies
  • Create strategies in Loop and presentations in PowerPoint

Challenge Use Case

  • Compare Copilot outputs across Loop, Word, Bing
  • Enhance marketing presence in Word & Excel
  • Plan and visualize projects with Whiteboard & Word
+ Prerequisites

Prerequisites

  • Basic functional experience with Microsoft 365 apps
  • Familiarity with business processes in one of the target functions
+ Related Courses

Related Copilot Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
AI-3017: Microsoft AI for Business Leaders1$595
PL-7008: Create Agents in Microsoft Copilot Studio1$595
MS-4002: Prepare Security and Compliance to Support Microsoft 365 Copilot1$495
MS-4005: Craft Effective Prompts for Microsoft Copilot for Microsoft 3651$495
MS-4007: Copilot for Microsoft 365 User Enablement Specialist1$595
MS-4010: Build Plugins and Connectors for Microsoft Copilot for Microsoft 3651$595
MS-4014: Build a foundation to extend Microsoft 365 Copilot1$595
MS-4015: Build custom engine copilots for Microsoft Teams1$595
MS-4017: Manage and extend Microsoft 365 Copilot1$595
MS-4018: Draft, Analyze, and Present with Microsoft 365 Copilot1$595
MS-4019: Transform Your Everyday Business Processes with No-code Agents1$595
MS-4021: Copilot Immersion Experience1$595
MS-4022: Extend Microsoft 365 Copilot in Copilot Studio1$595

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Copilot tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Copilot On-Demand Courses

Course Title (Click For Details) Course Fee
No courses available

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Course Benefits

Certified Instructor Delivery

Learn with experienced professionally certified trainers that are subject matter experts.

Free Repeat

You have the option to retake this class one time within a year of your original class date.

Hands-On Training

Our courses are all designed for the students to have hands-on interaction throughout the course.

Local and Remote Options

Learn a local training center, or as a Remote Attendee from your home or office.

Offical Training Materials/Labs

We use Official Training Materials and Labs when available to ensure you have the most up to date training.

Convenient Scheduling

You are busy, we get it. Our classes are regularly scheduled to give you a number of convenience training options.

Financing Available

We offer affordable financing options for all of our courses to make sure cost is not a barrier to your progress.

Group Training Options

Have a team to train? We offer On-Site, Blended and Online Private Group Training services.

Boost Your Career

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Course Registration

Benefits of Virtual Live-Instructor Training Include:

  • Learn from Experts in Real Time
  • Hands-On Skill Development
  • Train Anywhere, Anytime
  • Boost Your Career Prospects
  • Conveniently Scheduled Sessions
Get a Free Consultation

MS-4004: Empower Your Workforce with Copilot for Microsoft 365 Use Cases

SAVE 10% FOR A LIMITED TIME

$495 / 1 Day Course



  • Professional Instructors
  • Official Course Materials
  • Small Class Sizes
  • Free Repeat

Course Schedule

Course Title Dates Times Location Fee
No active classes found

Related Copilot Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
AI-3017: Microsoft AI for Business Leaders1$595
PL-7008: Create Agents in Microsoft Copilot Studio1$595
MS-4002: Prepare Security and Compliance to Support Microsoft 365 Copilot1$495
MS-4005: Craft Effective Prompts for Microsoft Copilot for Microsoft 3651$495
MS-4007: Copilot for Microsoft 365 User Enablement Specialist1$595
MS-4010: Build Plugins and Connectors for Microsoft Copilot for Microsoft 3651$595
MS-4014: Build a foundation to extend Microsoft 365 Copilot1$595
MS-4015: Build custom engine copilots for Microsoft Teams1$595
MS-4017: Manage and extend Microsoft 365 Copilot1$595
MS-4018: Draft, Analyze, and Present with Microsoft 365 Copilot1$595
MS-4019: Transform Your Everyday Business Processes with No-code Agents1$595
MS-4021: Copilot Immersion Experience1$595
MS-4022: Extend Microsoft 365 Copilot in Copilot Studio1$595

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Copilot tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Copilot On-Demand Courses

Course Title (Click For Details) Course Fee
No courses available
NEED GROUP TRAINING?

We Offer Live-Instructor Private Group Training

Benefits of Group Training Include:

  • Experienced Professional Instructor Trains Your Team
  • Content Focused On Your Team’s Needs
  • Convenient Scheduling and Class Setup
  • Significant Per/Student Cost Savings
  • Online, On-Site and Blended Options Available

Learn How Group Training Can Benefit Your Team

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Copilot Certifications Available

Copilot certifications are a powerful way to validate your Copilot skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

» View All Copilot Certifications

Let us help you or your team get certified and stay competitive.

CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
  • Security best practices for endpoints & small networks
  • Virtualization & cloud computing concepts
  • Mobile devices, peripherals & printing
  • Troubleshooting methodology for hardware, OS, and networks
  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
CompTIA A+ (Core 1 & Core 2) – V15

This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.

Topics Include:

  • PC hardware installation & configuration
  • Wired/Wireless networking fundamentals & SOHO setup
  • Operating systems – Windows, macOS, Linux & mobile OS basics
  • Security best practices for endpoints & small networks
  • Virtualization & cloud computing concepts
  • Mobile devices, peripherals & printing
  • Troubleshooting methodology for hardware, OS, and networks
  • Operational procedures, safety, documentation & professionalism

This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.

learn more →
Autodesk Certified Professional (ACP) – AutoCAD

This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.

Key areas covered:

  • Drawing objects, editing, and organizing objects
  • Advanced annotation techniques (hatch patterns, annotations)
  • Creating and managing reusable content (blocks, symbols)
  • Managing layouts and viewports
  • Output formats and publishing files
  • Working with external references (Xrefs) and data linking
  • Using AutoCAD’s productivity tools (parametric constraints, sheet sets)
learn more →
Autodesk Certified Expert (ACE) – AutoCAD (New)

Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.

Key areas covered:

  • 3D modeling and design
  • Collaboration workflows with external data sets
  • Customizing AutoCAD using scripts and macros
  • Advanced rendering techniques
  • Interoperability with other Autodesk products

These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.

learn more →

Flexible Copilot Training Formats

Choose the training experience that fits your schedule, learning style, and professional goals. We offer flexible options for individuals and teams—whether you prefer virtual live instruction, on-demand access, or private group training.

Virtual Instructor-Led

Attend scheduled classes taught by expert instructors in real time. You can join remotely or from one of 250+ training center locations—for engaging, skill-based instruction with real-time support.

Learn More →

On Demand Training

Access pre-recorded Copilot courses 24/7. Learn at your own pace with flexible, self-guided modules—ideal for busy professionals or those who prefer to study independently.

Learn More →

Private Group Training

Tailored Copilot training for your organization—delivered either online or onsite. Designed to meet your team’s specific needs and schedule. Perfect for teams needing consistent, tailored instruction.

>Learn More →

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Client Reviews

Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills

★★★★★
Rating 5.0 / 5.0

This was the class I needed. The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don’t know about the rest of the students, but was very pleased with this experience.

Amanda T.,
Yale New Haven Hospital

★★★★★
5 / 5