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Outlook Introduction

$299 | 1-Day Course

Get started with Microsoft Outlook and take control of your communications and calendar.

Course Overview

The Outlook Introduction Course teaches you how to manage email communications, calendar events, contacts, tasks, and notes using Microsoft® Office Outlook®.

The class will cover the following topics:
  • Navigating the Outlook interface and reading/responding to emails
  • Using the Address Book and formatting messages
  • Attaching files and adding illustrations to emails
  • Customizing reading and message response options
  • Organizing messages with flags, folders, and categories
  • Creating and managing Contacts
  • Scheduling appointments and meetings in Calendar
  • Creating and managing Tasks and Notes

This course prepares students for the Outlook Associate: Exam MO-400 certification and is ideal for users new to Microsoft Outlook.

Outlook Training

TARGETED FOR: Sales Professionals | Business Professionals | Administrative Assistant

Learn from Professional Instructors and move forward in your field with industry-aligned Outlook training.

+ Full Course Details
Overview
  • Learn how Microsoft Outlook is used as a mail management and scheduling system in the workplace
  • Send, receive, and organize email messages and contact information
  • Schedule calendar appointments and meetings
  • Create and manage tasks and notes
  • Customize the Outlook interface to match your workflow
Objective
  • Navigate Outlook to read and respond to email
  • Use the Address Book and spell check new messages
  • Attach files and insert illustrations
  • Customize message response options
  • Organize messages with flags, categories, and folders
  • Create and manage Contacts
  • Schedule appointments and meetings
  • Manage Tasks and Notes
Target Student
  • Users with basic Windows experience who need to manage email, calendar, and contact information
  • Professionals looking to increase productivity using Microsoft Outlook
Prerequisites
  • Basic Windows end-user skills including navigating files and folders
  • No prior Outlook experience required
+ Course Delivery Format
Virtual Instructor-Led

All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.

For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?

+ What's Included

  • Professional Instructor Delivery - You will learn with our expert trainers with over 15 years of experience.
  • Free Course Materials - You will receive free reference materials for your class.
  • Small Class Sizes - Our classes are limited to 12 students, so you have plently of opportunity to ask questions and get feedback from the instructor.
  • Free Repeat - If you need a refresher your are able to retake the class free of charge within one year of your original class date.
  • Hands-On Training - Our classes are designed for you work hands on during the session so can stay engaged and really learn the material.
  • Certificate of Completion - Each student will receive a certificate of completion after completing the course.

+ Course Outline
  • Lesson 1: Getting Started with Outlook 365
    • Navigate the Outlook Interface
    • Work with Messages
    • Access Outlook Help
  • Lesson 2: Formatting Messages
    • Add Message Recipients
    • Check Spelling and Grammar
    • Format Message Content
  • Lesson 3: Working with Attachments and Illustrations
    • Attach Files and Items
    • Add Illustrations to Messages
    • Manage Automatic Message Content
  • Lesson 4: Customizing Message Options
    • Customize Reading Options
    • Track Messages
    • Recall and Resend Messages
  • Lesson 5: Organizing Messages
    • Mark Messages
    • Organize Messages Using Folders
  • Lesson 6: Managing Your Contacts
    • Create and Edit Contacts
    • View and Print Contacts
  • Lesson 7: Working with the Calendar
    • View the Calendar
    • Create Appointments
    • Schedule Meetings
    • Print the Calendar
  • Lesson 8: Working with Tasks and Notes
    • Create Tasks
    • Create Notes
  • Appendix A: Mapping Course Content to Outlook Associate (Office 365 and Office 2019): Exam MO-400
  • Appendix B: Microsoft® Office Outlook® 2019 Common Keyboard Shortcuts
+ Prerequisites

Please check the course description to find prerequisite information.

+ Related Courses

Related Outlook Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
Outlook Intermediate1$299
Outlook 365 Introduction for the Web1$299

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Outlook tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Outlook On-Demand Courses

Course Title (Click For Details) Course Fee
Microsoft Outlook (365/2019)$99
Microsoft Outlook 2016$99

We have earned the trust of 15,481 customers, including these fine organizations:

United States Army Cisco United States Marine Corp HBO United States Air Force New York United States Navy Michigan Department of Homeland Security

Course Benefits

Certified Instructor Delivery

Learn with experienced professionally certified trainers that are subject matter experts.

Free Repeat

You have the option to retake this class one time within a year of your original class date.

Hands-On Training

Our courses are all designed for the students to have hands-on interaction throughout the course.

Local and Remote Options

Learn a local training center, or as a Remote Attendee from your home or office.

Offical Training Materials/Labs

We use Official Training Materials and Labs when available to ensure you have the most up to date training.

Convenient Scheduling

You are busy, we get it. Our classes are regularly scheduled to give you a number of convenience training options.

Financing Available

We offer affordable financing options for all of our courses to make sure cost is not a barrier to your progress.

Group Training Options

Have a team to train? We offer On-Site, Blended and Online Private Group Training services.

Boost Your Career

Getting professional training is one of the fastest ways to improve your skills and marketability.

Get Started Today!

Course Registration

Benefits of Virtual Live-Instructor Training Include:

  • Learn from Experts in Real Time
  • Hands-On Skill Development
  • Train Anywhere, Anytime
  • Boost Your Career Prospects
  • Conveniently Scheduled Sessions

SAVE 10% FOR A LIMITED TIME

$299 / 1 Day Course



  • Professional Instructors
  • Official Course Materials
  • Small Class Sizes
  • Financing Available

Course Schedule

Course Title Dates Times Location Fee
Outlook Introduction 11/24/2025 10:00AM-4:45PM EST Local/Remote $299.00
Outlook Introduction 12/22/2025 10:00AM-4:45PM EST Local/Remote $299.00
Outlook Introduction 1/20/2026 10:00AM-4:45PM EST Local/Remote $299.00
Outlook Introduction 2/18/2026 10:00AM-4:45PM EST Local/Remote $299.00
Outlook Introduction 3/16/2026 10:00AM-4:45PM EST Local/Remote $299.00

Related Outlook Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee
Outlook Intermediate1$299
Outlook 365 Introduction for the Web1$299

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Outlook tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available Outlook On-Demand Courses

Course Title (Click For Details) Course Fee
Microsoft Outlook (365/2019)$99
Microsoft Outlook 2016$99
NEED GROUP TRAINING?

We Offer Live-Instructor Private Group Training

Benefits of Group Training Include:

  • Experienced Professional Instructor Trains Your Team
  • Content Focused On Your Team’s Needs
  • Convenient Scheduling and Class Setup
  • Significant Per/Student Cost Savings
  • Online, On-Site and Blended Options Available

Learn How Group Training Can Benefit Your Team

Request A Free Quote

Outlook Certifications Available

Outlook certifications are a powerful way to validate your Outlook skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

» View All Outlook Certifications

Let us help you or your team get certified and stay competitive.

CompTIA A+ (Core 1 &amp; Core 2) &ndash; V15 – <strong>Exam Version</strong> <ul> <li>V15 (new series)</li> </ul>

Certification Overview CompTIA A+ (Core 1 &amp; Core 2) &ndash; V15 equips students with the practical skills required to install, configure, secure, and troubleshoot today&rsquo;s devices and operating systems in business environments.

Topics Include:

  • Exam Objectives &ndash
  • Detailed Breakdown
  • Core 1 (220&ndash
  • 1201) &ndash
  • Domain coverage and key skills:
  • 1.0 Mobile Devices (13%)
  • Monitor/replace mobile hardware components (battery, keyboard/keys, RAM, HDD/SSD, wireless cards, camera/webcam, microphone, Wi&ndash
  • Fi antenna)

Target Audience Aspiring IT Support Specialists &amp; Help Desk Technicians Field/Service Desk Technicians &amp; Desktop Support Staff Junior Systems/Network Support roles and Career Changers entering IT

learn more →
CompTIA A+ (Core 1 &amp; Core 2) &ndash; V15 – <strong>Exam Version</strong> <ul> <li>V15 (new series)</li> </ul>

Certification Overview CompTIA A+ (Core 1 &amp; Core 2) &ndash; V15 equips students with the practical skills required to install, configure, secure, and troubleshoot today&rsquo;s devices and operating systems in business environments.

Topics Include:

  • Exam Objectives &ndash
  • Detailed Breakdown
  • Core 1 (220&ndash
  • 1201) &ndash
  • Domain coverage and key skills:
  • 1.0 Mobile Devices (13%)
  • Monitor/replace mobile hardware components (battery, keyboard/keys, RAM, HDD/SSD, wireless cards, camera/webcam, microphone, Wi&ndash
  • Fi antenna)

Target Audience Aspiring IT Support Specialists &amp; Help Desk Technicians Field/Service Desk Technicians &amp; Desktop Support Staff Junior Systems/Network Support roles and Career Changers entering IT

learn more →
Autodesk Certified Professional (ACP) – AutoCAD

This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.

Key areas covered:

  • Drawing objects, editing, and organizing objects
  • Advanced annotation techniques (hatch patterns, annotations)
  • Creating and managing reusable content (blocks, symbols)
  • Managing layouts and viewports
  • Output formats and publishing files
  • Working with external references (Xrefs) and data linking
  • Using AutoCAD’s productivity tools (parametric constraints, sheet sets)
learn more →
Autodesk Certified Expert (ACE) – AutoCAD (New)

Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.

Key areas covered:

  • 3D modeling and design
  • Collaboration workflows with external data sets
  • Customizing AutoCAD using scripts and macros
  • Advanced rendering techniques
  • Interoperability with other Autodesk products

These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.

learn more →

Flexible Outlook Training Formats

Choose the training experience that fits your schedule, learning style, and professional goals. We offer flexible options for individuals and teams—whether you prefer virtual live instruction, on-demand access, or private group training.

Virtual Instructor-Led

Attend scheduled classes taught by expert instructors in real time. You can join remotely or from one of 250+ training center locations—for engaging, skill-based instruction with real-time support.

Learn More →

On Demand Training

Access pre-recorded Outlook courses 24/7. Learn at your own pace with flexible, self-guided modules—ideal for busy professionals or those who prefer to study independently.

Learn More →

Private Group Training

Tailored Outlook training for your organization—delivered either online or onsite. Designed to meet your team’s specific needs and schedule. Perfect for teams needing consistent, tailored instruction.

>Learn More →

Over 250 Locations Nationwide

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Client Reviews

Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills

★★★★★
Rating 5.0 / 5.0

This was the class I needed. The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don’t know about the rest of the students, but was very pleased with this experience.

Amanda T.,
Yale New Haven Hospital

★★★★★
5 / 5