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Learn to support and troubleshoot Windows 11 like a Tier 2 enterprise technician.
The Supporting and Troubleshooting Windows 11 (55342/10982) - 10982 Course is a 4-day instructor-led training (ILT) program designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
The class will cover the following topics:This class is ideal for Enterprise Desktop Support Technicians (EDSTs) supporting domain-joined Windows 11 devices in mid-to-large enterprise environments.
Learn from Professional Instructors and move forward in your field with industry-aligned Windows 11 training.
All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at one of the local training centers or if you attend remotely.
For of Private Group Training classes we can arrange to have the instructor conduct the class live at your location. Need Group Training?
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As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Windows 11 tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.
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Learn with experienced professionally certified trainers that are subject matter experts.
You have the option to retake this class one time within a year of your original class date.
Our courses are all designed for the students to have hands-on interaction throughout the course.
Learn a local training center, or as a Remote Attendee from your home or office.
We use Official Training Materials and Labs when available to ensure you have the most up to date training.
You are busy, we get it. Our classes are regularly scheduled to give you a number of convenience training options.
We offer affordable financing options for all of our courses to make sure cost is not a barrier to your progress.
Have a team to train? We offer On-Site, Blended and Online Private Group Training services.
Getting professional training is one of the fastest ways to improve your skills and marketability.
Benefits of Virtual Live-Instructor Training Include:
Supporting and Troubleshooting Windows 11 (55342/10982)
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As part of our commitment to supporting learners at every stage, we’re working to develop a library of free Windows 11 tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.
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Benefits of Group Training Include:
Windows 11 certifications are a powerful way to validate your Windows 11 skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.
» View All Windows 11 CertificationsLet us help you or your team get certified and stay competitive.
This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.
Topics Include:
This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.
learn more →This certification equips students with the skills required to install, configure, secure, and troubleshoot today’s devices and operating systems in business environments.
Topics Include:
This certification is ideal for individuals starting an IT career path or transitioning from another field into technical support and help desk roles.
learn more →This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.
Key areas covered:
Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.
Key areas covered:
These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.
learn more →Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills
This was the class I needed. The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don’t know about the rest of the students, but was very pleased with this experience.
Amanda T.,
Yale New Haven Hospital
