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Dynamics 365 Training Courses

Get expert training that will help improve your job performance and advance your career.

What You’ll Learn

Whether you are new to Dynamics 365 or have some experience and want to take your skills to the next level, we have the right course for you.

We offer training for individuals and groups in a variety of formats accross the country and online, so you can learn Dynamics 365 where you want and how you want.

Dynamics 365

TARGETED FOR: Drafters | Mechanical Engineers | Civil Engineers

Dynamics 365 Fundamentals

  • Apps overview and navigation
  • Leads/accounts/contacts
  • Opportunities and sales
  • Model?driven apps basics
  • Reports and dashboards
  • Security roles

Intermediate & Advanced Skills

  • Customization (fields/forms)
  • Power Automate flows
  • Dataverse integrations
  • Advanced analytics
  • Portal basics
  • Administration

We have earned the trust of 15,481 customers, including these fine organizations:

United States Army Cisco United States Marine Corp HBO United States Air Force New York United States Navy Michigan Department of Homeland Security

All Available Instructor-Led Courses

Click Class Title for Dates and Details Days Course Fee

As part of our commitment to supporting learners at every stage, we’re working to develop a library of free tutorials designed to help you tackle common tasks and workflows. We understand that not every situation calls for a full course, so these resources offer quick, practical guidance to help you get the job done efficiently.

Available On-Demand Courses

Course Title (Click For Details) Course Fee

Private Dynamics 365 Group Training for Your Team

Train employees together with private, instructor-led Dynamics 365 training tailored to your organization's skill levels, responsibilities, and business goals.

Business Computer Skills offers private group training for organizations nationwide. Choose an established course or discuss a customized program for your team, subject to instructor and course availability.

Help business and technical teams use Microsoft Dynamics 365 more effectively for customer relationships, operational workflows, data visibility, and platform administration.

Built Around Your Team

  • Private instruction for your employees
  • Onsite, live online, or blended delivery by agreement
  • Relevant topics based on course selection and team needs
  • Flexible scheduling subject to instructor availability

Dynamics 365 Training Delivered the Way Your Team Works

Onsite at Your Office

Arrange for a live instructor to teach a private Dynamics 365 class at your organization's facility, subject to instructor, course, and scheduling availability.

Private Live Online

Bring employees together in a dedicated virtual classroom with live instruction, demonstrations, questions, and course-appropriate exercises.

Blended Team Training

Discuss a coordinated program for participants at your primary office and colleagues joining remotely from other locations.

Choose the Dynamics 365 Skills Your Employees Need

We can discuss the right course, training level, and program scope based on your team's current skills and objectives.

Popular Training Topics

  • Dynamics 365 application navigation, business records, and core terminology
  • Accounts, contacts, leads, opportunities, and process workflows
  • Views, dashboards, reports, and practical data management
  • User permissions, security roles, configuration, and customization basics
  • Dataverse, Power Automate integrations, administration, or specialized apps by course

Training Goals for Your Team

  • Navigate and work with key Dynamics 365 records more confidently
  • Understand how Dynamics 365 supports common business processes
  • Strengthen reporting, adoption, and administrative practices

Who This Training Is For

  • CRM Users
  • Sales And Customer Service Teams
  • Business Analysts
  • Administrators
  • Application Specialists
  • Business Systems Professionals

Training That Connects to Real Business Work

Discuss the practical responsibilities, tools, and workflows your team needs to support with Dynamics 365 training.

Practical Skills

Standardize customer and sales information across teams

Workflow Improvements

Improve consistency in CRM workflows and reporting

Team Capabilities

Help system owners coordinate configuration and adoption improvements

Relevant Training for Your Organization: We can discuss tailoring examples to the Dynamics 365 apps, CRM processes, business roles, and reporting needs your employees use; selected features vary by app and course.

Custom topics, exercises, and organization-specific materials can be discussed during planning and are subject to course and instructor approval.

Plan Your Private Dynamics 365 Training

Tell us about your team. Share the number of employees, experience levels, preferred topics, dates, and whether you want onsite, online, or blended instruction.

We'll discuss curriculum, class length, delivery logistics, and any agreed customization before preparing a group training quote. Pricing depends on the course, group size, delivery format, and location; any applicable travel costs can be addressed in the proposal.

Common Group Training Questions

Can we train employees with different skill levels?

Yes. Tell us about your team's experience levels so we can discuss suitable courses, prerequisites, or separate sessions.

Is the instructor in the room?

For an arranged private onsite class, the instructor teaches at your facility. Live online and blended formats can also be discussed, subject to availability.


Private Group Training

Need Group Training?

If you need to train your team in Dynamics 365, we can help.

Business Computer Skills offers private group training solutions tailored to your organization’s needs.

Led by experienced live instructors, our group training sessions are ideal for upskilling employees quickly and affordably.

Request A Free Quote

Course Schedule

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AutoCAD Certifications Available

Autodesk certifications are a powerful way to validate your AutoCAD skills, and gain recognition as a trusted expert in the field. Whether you're an individual looking to boost your career or an organization investing in team development, our courses are designed to help you earn these industry-recognized credentials.

» View All AutoCAD Certifications

Let us help you or your team get certified and stay competitive.

Autodesk Certified User (ACU) – AutoCAD

This certification is designed for individuals who are new to AutoCAD and want to demonstrate basic proficiency. It is suited for students, educators, and individuals who want to enter the design field.

Key areas covered:

  • Basic drawing and editing techniques
  • Advanced object manipulation
  • Layer management
  • Layouts, views, and annotation tools
  • Dimensioning and hatching
  • Outputting drawings (print, plot, export)
learn more →
Autodesk Certified Professional (ACP) – AutoCAD

This certification is aimed at professionals who have advanced skills in AutoCAD and have experience working on more complex projects. It is typically recommended for those with around 400 hours of real-world experience.

Key areas covered:

  • Drawing objects, editing, and organizing objects
  • Advanced annotation techniques (hatch patterns, annotations)
  • Creating and managing reusable content (blocks, symbols)
  • Managing layouts and viewports
  • Output formats and publishing files
  • Working with external references (Xrefs) and data linking
  • Using AutoCAD’s productivity tools (parametric constraints, sheet sets)
learn more →
Autodesk Certified Expert (ACE) – AutoCAD (New)

Autodesk introduced an expert-level certification to cater to professionals who are highly skilled in AutoCAD and involved in more specialized, complex tasks like 3D modeling, parametric design, and custom workflows.

Key areas covered:

  • 3D modeling and design
  • Collaboration workflows with external data sets
  • Customizing AutoCAD using scripts and macros
  • Advanced rendering techniques
  • Interoperability with other Autodesk products

These certifications help individuals and professionals stand out in the job market by proving their expertise in AutoCAD to employers. Autodesk often updates its certification paths, so it’s always a good idea to check their official site or authorized training centers for the most current information.

learn more →

Flexible Dynamics 365 Training Formats

Choose the training experience that fits your schedule, learning style, and professional goals. We offer flexible options for individuals and teams—whether you prefer virtual live instruction, on-demand access, or private group training.

Virtual Instructor-Led

Attend scheduled classes taught by expert instructors in real time. You can join remotely or from one of 250+ training center locations—for engaging, skill-based instruction with virtual live instruction.

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On Demand Training

Access pre-recorded Dynamics 365 on-demand courses 24/7. Learn at your own pace with flexible, self-guided modules—ideal for busy professionals or those who prefer to study independently.

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Private Group Training

Tailored Dynamics 365 training for your organization—delivered either online or onsite. Designed to meet your team’s specific needs and schedule. Perfect for teams needing consistent, tailored instruction.

Learn More →

Over 250 Locations Nationwide

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Tennessee
Texas
Utah
Virginia
Washington
Washington DC
Wisconsin

Client Reviews

Here’s what professionals and teams across the country are saying about their experience with Business Computer Skills

★★★★★
Rating 5.0 / 5.0