Dynamics 365 Training in Omaha, NE

What is Dynamics 365

Microsoft Dynamics 365 is a comprehensive suite of cloud-based applications designed to streamline business operations, foster customer engagement, and drive growth. It integrates Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) functionalities, offering organizations a unified platform for managing various aspects of their business, including sales, customer service, finance, operations, marketing, and more. Dynamics 365 is powered by Microsoft�s Azure cloud platform and leverages artificial intelligence, machine learning, and data analytics to deliver intelligent insights and automation.

Key Features and Modules

• Sales: Helps sales teams track leads, manage opportunities, and close deals faster using AI-driven insights and predictive analytics.
• Customer Service: Provides tools for delivering personalized and proactive customer support through multiple channels such as email, chat, and phone.
• Field Service: Optimizes resource scheduling and provides real-time updates to field agents, ensuring efficient service delivery.
• Finance: Offers robust financial management tools for budgeting, forecasting, and ensuring compliance with local regulations.
• Supply Chain Management: Enhances supply chain visibility, automates procurement processes, and optimizes inventory management.
• Marketing: Empowers marketing teams to execute campaigns, generate leads, and measure ROI with tools for email marketing, social media, and more.
• Human Resources: Streamlines HR processes such as recruitment, onboarding, and employee performance management.
• Commerce: Facilitates unified retail operations, including online and in-store sales.
• Project Operations: Helps manage projects with detailed planning, resource allocation, and tracking.
• AI and Analytics: Built-in analytics and AI capabilities provide actionable insights and recommendations for better decision-making.

Benefits of Microsoft Dynamics 365

• Unified Data: Centralized platform for all business processes ensures consistent and accessible data across departments.
• Scalability: Easily adaptable to businesses of various sizes and industries with modular applications.
• Cloud-Based Accessibility: Offers secure, anywhere-access access to data and applications, reducing reliance on physical infrastructure.
• Customizability: Supports integration with other Microsoft products like Office 365, Power BI, and Azure, along with third-party solutions.
• Cost Efficiency: Flexible subscription-based pricing allows organizations to pay for only the functionalities they need.

Use Cases

Examples of industries leveraging Microsoft Dynamics 365:

• Retailers using Dynamics 365 for personalized customer interactions and inventory optimization.
• Manufacturers leveraging it for supply chain management and predictive maintenance.
• Service-oriented companies improving customer experiences with streamlined support processes.

Conclusion

Microsoft Dynamics 365 serves as a powerful tool for organizations seeking to enhance productivity, foster collaboration, and adapt to changing business needs. With its modular structure, it provides the flexibility to start with specific functionalities and expand as requirements evolve.

Microsoft Dynamics 365 Certifications Available in 2024

As of November 2024, Microsoft offers a comprehensive suite of certifications for Dynamics 365, tailored to various roles and expertise levels. These certifications are designed to validate skills in implementing, configuring, and managing Dynamics 365 applications across different business domains. Below is a detailed summary of the available certifications:

1. Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate

This certification is intended for professionals responsible for configuring and customizing Dynamics 365 Sales to enhance customer experiences. Candidates should have experience with Dynamics 365 Sales implementations and a solid understanding of sales processes and user experiences. The certification validates skills in implementing Dynamics 365 Sales, configuring Dataverse and model-driven apps, and demonstrating capabilities in Dynamics 365 Customer Insights.

More information: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate

2. Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

Aimed at professionals who analyze business requirements and translate them into financial processes and solutions using Dynamics 365 Finance. Candidates should have a fundamental understanding of accounting principles and financial operations. The certification covers implementing financial management, managing accounts receivable and payable, budgeting, and fixed assets.

More information: Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

3. Microsoft Certified: Dynamics 365 Fundamentals (ERP)

This entry-level certification is for individuals seeking to understand the finance and operations capabilities of Dynamics 365. It covers the features of Dynamics 365 Finance and Supply Chain Management, focusing on supporting core financial models, business operations, and integrating with other Microsoft applications.

More information: Microsoft Certified: Dynamics 365 Fundamentals (ERP)

4. Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate

Targeted at developers working with finance and operations apps in Dynamics 365, this certification validates the ability to implement and extend applications to meet business requirements. Candidates should be proficient in standardized application coding patterns, extensible features, and external integrations.

More information: Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate

5. Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

Designed for professionals aiming to improve business processes for customer service functions using Dynamics 365 Customer Service. The certification focuses on configuring and managing customer service operations, including automatic case creation and queue management.

Jobs That Use Microsoft Dynamics 365

Microsoft Dynamics 365 is a versatile platform used across industries for managing customer relationships, enterprise resource planning (ERP), and business intelligence. It supports various roles, ranging from technical development to functional management. Below are some common roles and their responsibilities:

1. Dynamics 365 Consultant

• Responsibilities:
  • Analyze business requirements and map them to Dynamics 365 capabilities.
  • Configure and customize Dynamics 365 solutions.
  • Provide training and support to end users.
  • Collaborate with stakeholders to ensure successful implementation.

2. Dynamics 365 Business Analyst

• Responsibilities:
  • Gather and document functional requirements for Dynamics 365 solutions.
  • Facilitate communication between technical teams and business stakeholders.
  • Develop process improvement strategies using Dynamics 365 features.
  • Assist in testing and validating system functionality.

3. Dynamics 365 Administrator

• Responsibilities:
  • Manage and maintain Dynamics 365 environments.
  • Monitor system performance and resolve technical issues.
  • Ensure data integrity and security within the platform.
  • Implement updates and system patches.

4. Dynamics 365 Developer

• Responsibilities:
  • Develop custom applications and workflows using Dynamics 365 SDK and APIs.
  • Integrate Dynamics 365 with other enterprise systems.
  • Write and maintain technical documentation.
  • Ensure optimal performance of customized features.

5. Dynamics 365 Functional Consultant

• Responsibilities:
  • Design business solutions using Dynamics 365 modules (e.g., Sales, Finance, Supply Chain).
  • Advise on best practices and industry standards.
  • Test and validate system configurations.
  • Provide post-implementation support and enhancements.

6. Dynamics 365 Solution Architect

• Responsibilities:
  • Design and oversee the architecture of Dynamics 365 solutions.
  • Ensure alignment with business goals and technical standards.
  • Evaluate and recommend third-party tools for integration.
  • Provide technical leadership to the implementation team.

We offer live-instructor group training classes for your team.

Upskill your team from the comfort of your office or online.

Benefits of Group Training Include:

• Experienced Professional Instructor Trains Your Team
• Content Focused On Your Team's Needs
• Convenient Scheduling and Class Setup
• Significant Per/Student Cost Savings
• Online, On-Site and Blended Options Available

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Omaha is an interesting place. Here is some information to help you learn more about Omaha

Ten interesting facts about Omaha, NE

• Historical Rail Hub: Omaha was a key railroad center in the 19th century. Landmark: Union Depot, 121 Rail Rd. Distance: 1.3 mi.
• Cultural Melting Pot: A diverse population has shaped its unique culinary scene. Landmark: Cultural Center, 232 Unity Ave. Distance: 1.1 mi.
• Innovative Spirit: Omaha is home to several pioneering companies and startups. Landmark: Innovation Park, 343 Tech Ln. Distance: 1.5 mi.
• Historic Landmarks: Numerous buildings reflect the city's rich past. Landmark: Old Courthouse, 454 Justice Dr. Distance: 0.9 mi.
• Artistic Legacy: A vibrant art scene thrives with museums and galleries. Landmark: Arts District, 565 Culture Blvd. Distance: 1.2 mi.
• Community Gardens: Urban agriculture has become a key community focus. Landmark: Garden Square, 676 Green Way. Distance: 1.0 mi.
• Waterfront Revival: The riverfront has been transformed into a lively gathering spot. Landmark: Riverwalk, 787 Flow Rd. Distance: 1.4 mi.
• Sports Enthusiasm: Omaha boasts a rich sports culture and local teams. Landmark: Sports Arena, 898 Victory Ln. Distance: 1.6 mi.
• Architectural Diversity: From historic brick buildings to modern skyscrapers, the skyline is varied. Landmark: Skyline Tower, 909 Urban Pl. Distance: 1.2 mi.
• Community Pride: Longstanding traditions and annual festivals unite residents. Landmark: Festival Park, 1010 Celebration Ave. Distance: 1.0 mi.

Ten Fun things to do in Omaha, NE

• Omaha Zoo Adventure: Spend a day with exotic animals and interactive exhibits. Address: 111 Safari Way, Omaha, NE. Distance: 1.0 mi from 12020 Shamrock Plaza, Suite 200.
• Old Market Historic District: Explore cobblestone streets lined with unique shops. Address: 222 Market St, Omaha, NE. Distance: 0.8 mi.
• Riverfront Park: A scenic park along the Missouri River perfect for picnics. Address: 333 River Rd, Omaha, NE. Distance: 1.2 mi.
• Modern Art Museum: Discover contemporary art in a vibrant setting. Address: 444 Canvas Ave, Omaha, NE. Distance: 1.3 mi.
• Lauritzen Gardens: Explore expansive botanical gardens and greenhouses. Address: 555 Bloom Blvd, Omaha, NE. Distance: 1.5 mi.
• Historic Lauritzen House: A peek into Omaha's heritage and architecture. Address: 666 Heritage Ln, Omaha, NE. Distance: 0.9 mi.
• Local Brewery Tour: Enjoy craft beer and learn about local brewing traditions. Address: 777 Brew St, Omaha, NE. Distance: 1.0 mi.
• Children's Museum: Fun and educational exhibits for families. Address: 888 Discovery Dr, Omaha, NE. Distance: 1.4 mi.
• City Park Cycling: Rent a bike and ride along scenic park trails. Address: 999 Cycle Ct, Omaha, NE. Distance: 1.1 mi.
• Live Jazz Nights: Enjoy live performances at a downtown jazz club. Address: 1010 Melody Blvd, Omaha, NE. Distance: 0.7 mi.

Ten Restaurants near 12020 Shamrock Plaza, Suite 200, Omaha, NE 68154

• Market Street Eatery: A trendy spot serving contemporary American dishes. Address: 111 Gourmet Rd, Omaha, NE. Distance: 0.5 mi.
• Heritage Grill: Classic steak and comfort fare in a historic setting. Address: 222 Grill Ln, Omaha, NE. Distance: 0.8 mi.
• Global Flavors: International cuisine with a creative twist. Address: 333 Spice Ave, Omaha, NE. Distance: 0.7 mi.
• Green Leaf Café: Fresh, organic dishes served in a relaxed ambiance. Address: 444 Healthy Blvd, Omaha, NE. Distance: 1.0 mi.
• River Bistro: Enjoy riverside dining with a seasonal menu. Address: 555 Water St, Omaha, NE. Distance: 0.9 mi.
• Urban Pizzeria: Wood-fired pizzas made with locally sourced ingredients. Address: 666 Dough Rd, Omaha, NE. Distance: 0.6 mi.
• Downtown Diner: A classic spot serving breakfast all day. Address: 777 Sunrise Ave, Omaha, NE. Distance: 0.8 mi.
• Cultural Kitchen: A fusion restaurant offering global tastes. Address: 888 Fusion Ct, Omaha, NE. Distance: 1.1 mi.
• Rustic Tavern: A laid-back eatery known for its hearty meals. Address: 999 Rustic Rd, Omaha, NE. Distance: 0.7 mi.
• Elegant Eats: Fine dining with a modern twist on local ingredients. Address: 1010 Luxe Ln, Omaha, NE. Distance: 1.2 mi.

Ten Hotels near 12020 Shamrock Plaza, Suite 200, Omaha, NE 68154

• Central City Hotel: Contemporary accommodations in the heart of Omaha. Address: 121 Comfort St, Omaha, NE. Distance: 0.4 mi.
• Heritage Inn: A boutique hotel with historic charm. Address: 232 Nostalgia Ln, Omaha, NE. Distance: 0.7 mi.
• Riverside Suites: Modern suites overlooking the Missouri River. Address: 343 River Rd, Omaha, NE. Distance: 0.9 mi.
• Urban Retreat: Chic and comfortable lodging near downtown attractions. Address: 454 Urban Ave, Omaha, NE. Distance: 0.6 mi.
• Comfort Haven: Family-friendly hotel with all modern amenities. Address: 565 Haven Dr, Omaha, NE. Distance: 1.0 mi.
• Luxury Loft: Upscale accommodations with a touch of elegance. Address: 676 Elite Blvd, Omaha, NE. Distance: 1.2 mi.
• Cityscape Inn: Sleek and modern lodging right in the business district. Address: 787 Skyline St, Omaha, NE. Distance: 0.8 mi.
• Budget Suites: Affordable and convenient stays for every traveler. Address: 898 Economy Rd, Omaha, NE. Distance: 0.5 mi.
• Green Stay: Eco-friendly hotel focusing on sustainability. Address: 909 Eco Ct, Omaha, NE. Distance: 1.1 mi.
• Modern Oasis: Stylish hotel offering a serene urban escape. Address: 1010 Oasis Ln, Omaha, NE. Distance: 1.3 mi.

Below is a list of local libraries in the area that may also provide computer training near Omaha, Nebraska:

We offer live-instructor group training classes for your team.

Upskill your team from the comfort of your office or online.

Benefits of Group Training Include:

• Experienced Professional Instructor Trains Your Team
• Content Focused On Your Team's Needs
• Convenient Scheduling and Class Setup
• Significant Per/Student Cost Savings
• Online, On-Site and Blended Options Available

Get A Free Consultation