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Professional Development | Expert Instruction | Hands-On Training
Build your Microsoft Dynamics skills by learing with a professional instructor. Our instructor-led courses are designed to match your experience level and professional goals while developing practical Microsoft Dynamics skills through hands-on learning.
Microsoft Dynamics 365 is suite of CRM (Customer Relationship Managment) and ERP (Enterprise Resource Planning) applications, that help organizations use data driven information to maximize their customer interactions.
Whether you want to learn Dynamics 365 basics, or become a master of managing your organizations CRM needs, we have the right course for you.
Students will learn about:
Learn Microsoft Dynamics skills from a virtual live instructor as a remote student.
Courses are Hands-on and delivered by a Virtual Live Instructor.
Baltimore Service Area
We offer Microsoft Dynamics training services in the Baltimore metro area.
Location Details and FAQ
Available Formats
Learn Microsoft Dynamics with a Professional Live instructor and take your skills to the next level.
Public Training Courses - available in these formats:
Private Group Training - available in these formats:
Instructor-led training is a powerful way to develop your Microsoft Dynamics skills, and gain recognition as a trusted expert in the field.
View Available Microsoft Dynamics CoursesYes - All classes are taught by a live instructor, but some deliveries are virtual and some are in person.
Public Classes are taught by a Virtual Live Instructor - All of our Public Classes are taught by a virtual live instructor. How it works is a live instructor conducts the class from a remote location regardless if you attend at the local training centers or if you attend remotely.
Private Group Training classes we can arrange to have a live instructor conduct the class at your location. Virtual and Blended delivery options are also available for group training. Need Group Training?
Benefits of attending at one of the training locations:
Most classes are held during the times listed below. Please see the exact times for the course delivery on the course detail page prior to registering for a class.
Explore our other service areas in MD:
Learn with experienced professionally certified trainers that are subject matter experts.
Our courses are all designed for the students to have hands-on interaction throughout the course.
We use Official Training Materials and Labs when available to ensure you have the most up to date training.
You are busy, we get it. Our classes are regularly scheduled to give you a number of convenience training options.
We offer affordable financing options for all of our courses to make sure cost is not a barrier to your progress.
Have a team to train? We offer On-Site, Blended and Online Private Group Training services.
Microsoft Dynamics 365 is suite of CRM (Customer Relationship Managment) and ERP (Enterprise Resource Planning) applications, that help organizations use data driven information to maximize their customer interactions.
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Train employees together with private, instructor-led Dynamics 365 training tailored to your organization's skill levels, responsibilities, and business goals.
Business Computer Skills offers private group training for organizations in the Baltimore area. Choose an established course or discuss a customized program for your team, subject to instructor and course availability.
Help business and technical teams use Microsoft Dynamics 365 more effectively for customer relationships, operational workflows, data visibility, and platform administration.
Arrange for a live instructor to teach a private Dynamics 365 class at your organization's facility in the Baltimore area, subject to instructor, course, and scheduling availability.
Bring employees together in a dedicated virtual classroom with live instruction, demonstrations, questions, and course-appropriate exercises.
Discuss a coordinated program for participants at your primary office and colleagues joining remotely from other locations.
We can discuss the right course, training level, and program scope based on your team's current skills and objectives.
Discuss the practical responsibilities, tools, and workflows your team needs to support with Dynamics 365 training.
Standardize customer and sales information across teams
Improve consistency in CRM workflows and reporting
Help system owners coordinate configuration and adoption improvements
Relevant Training for Your Organization: We can discuss tailoring examples to the Dynamics 365 apps, CRM processes, business roles, and reporting needs your employees use; selected features vary by app and course.
Custom topics, exercises, and organization-specific materials can be discussed during planning and are subject to course and instructor approval.
Tell us about your team. Share the number of employees, experience levels, preferred topics, dates, and whether you want onsite, online, or blended instruction.
We'll discuss curriculum, class length, delivery logistics, and any agreed customization before preparing a group training quote. Pricing depends on the course, group size, delivery format, and location; any applicable travel costs can be addressed in the proposal.
Yes. Tell us about your team's experience levels so we can discuss suitable courses, prerequisites, or separate sessions.
For an arranged private onsite class, the instructor teaches at your facility. Live online and blended formats can also be discussed, subject to availability.
If you need to train your team in Microsoft Dynamics, we can help.
Business Computer Skills offers private group training solutions tailored to your organization’s needs.
Led by experienced live instructors, our group training sessions are ideal for upskilling employees quickly and affordably.
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