Toll Free - 877-442-3915

Account | Self-Paced Login

Account | Self-Paced Login | 877-442-3915

CLFNDU-Understanding Cisco Collaboration Foundations V1.0 Course

CLFNDU-Understanding Cisco Collaboration Foundations V1.0 - On-Demand Training Course

Course Description

Course Description:

The CLFNDU-Understanding Cisco Collaboration Foundations V1.0 course is a 5-day course that is designed to teach students about initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. Additionally, students will learn the fundamentals of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course provides the basic knowledge needed prior to taking the CCNP Collaboration certification courses. The course also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.

Topics covered in the course include:

  • Defining collaboration and describing the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configuring and modifying required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploying and troubleshooting IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describing the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Managing Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configuring dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configuring Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configuring Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploying a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Managing Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describing tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describing additional considerations for deploying video endpoints in Cisco Unified CM
  • Describing the integration of Cisco Unity with Cisco Unified CM and the default call handler

This course will help students to:

  • Administering a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
  • Configuring Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
  • Introducing participants to the SIP protocol, how calls are connected, and how media codes are determined
  • Introducing students to the capabilities and basic configuration of an SIP gateway for PSTN access
  • Introducing students to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
  • Administering Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
  • Administering maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool

Target Student:

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

Prerequisites:

This course is intended to be an entry-level course.

There are no specific prerequisite Cisco courses; however, the following skills are required:

  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line


This is an On-Demand Self Study Class, 5 -days of content, 365-days unlimited access. for $1500.
Students can take this class at any time; there are no set dates. It covers the same content as the 5 -day instructor-led class of the same name. The cost for this On-Demand class is $1500. (Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.)

Course Syllabus

  • Exploring the Path to Collaboration
  • Introducing Cisco Unified Communications Manager and Initial Parameters
  • Exploring Endpoints and the Registration Process
  • Exploring Codecs and Call Signaling
  • Managing Users in Cisco Unified Communication Manager
  • Describing a Basic Dial Plan
  • Describing Class of Service
  • Enabling Endpoints and Features
  • Describing the Cisco ISR as a Voice Gateway
  • Exploring Cisco Unified Communication Manager Media Resources
  • Reporting and Maintenance
  • Exploring Additional Requirements for Video Endpoints
  • Describing Cisco Unity Connection
Labs:
  • Configure Default Cisco Unified CM System and Enterprise Parameters
  • Configure the Cisco Unified CM Core System Settings
  • Configure an Access Switch for an Endpoint
  • Deploy an IP Phone Through Auto and Manual Registration
  • Administer Endpoints in Cisco Unified Communications Manager
  • Create a Local User Account and Configure LDAP
  • Implement Users
  • Create a Basic Dial Plan
  • Explore Partitions and Call Search Spaces
  • Describe Private Line Automatic Ringdown (PLAR)
  • Deploy an On-Premise Cisco Jabber® Client for Windows
  • Implement Common Endpoint Features
  • Configure Common Endpoint Features
  • Configure Voice over Internet Protocol (VoIP) Dial Peers
  • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
  • Control Access to Media Resources
  • Use Reporting and Maintenance Tools
  • Explore Endpoint Troubleshooting Tools
  • Examine the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users

Live Instructor Training

Alabama
Birmingham South
Huntsville
Mobile
Montgomery

Arizona
Mesa
Phoenix
Scottsdale
Tucson

Arkansas
Bentonville
Little Rock west

California
Bakersfield
El Segundo
Glendale
Irvine
Los Angeles
Los Angeles West
Orange
Petaluma
Pleasanton
Riverside
Sacramento
San Diego
San Diego downtown
San Francisco
San Jose
Walnut Creek
Woodland Hills

Colorado
Boulder
Centennial
Colorado Springs
Denver
Fort Collins
Grand Junction
Lakewood
Loveland

Connecticut
Cheshire
Danbury
Rocky Hill
Shelton
Stamford

Delaware
Wilmington DE

Florida
Boca Raton
Fort Myers
Fort Walton Beach
Ft Lauderdale
Jacksonville
Kissimmee
Lakeland
Land O Lakes
Melbourne
Miami
Miami Doral
Miramar Beach
Naples
Orange Park
Orlando
Orlando Downtown
Orlando Northeast
Palm Beach Gardens
Pensacola
Plantation
Sarasota
St Petersburg
Tallahassee
Tampa

Georgia
Alpharetta
Atlanta Buckhead
Augusta
Columbus GA
Duluth
Kennesaw
Macon
Savannah

Idaho
Boise
Meridian

Illinois
Chicago
Gurnee
Joliet
Naperville
Northbrook
Oakbrook Terrace
Peoria
Rockford
Schaumburg

Indiana
Carmel
Evansville
Fort Wayne
Indianapolis
Indianapolis downtown
South Bend

Iowa
Des Moines
Quad Cities

Kansas
Lenexa
Topeka
Wichita

Kentucky
Erlanger
Lexington
Louisville

Louisiana
Baton Rouge
Lafayette
New Orleans

Maine
Portland ME

Maryland
Annapolis
Baltimore
Bethesda
Columbia MD
Ellicott City
Frederick
Germantown
Greenbelt
Owings Mills
Rockville
Towson

Massachusetts
Boston
Braintree
Danvers
Newton
North Andover
Norwell
Springfield MA
Woburn
Worcester

Michigan
Ann Arbor
Franklin MI
Grand Rapids
Kalamazoo
Lansing
Livonia
Novi
Traverse City
Troy

Minnesota
Bloomington
Maple Grove
Minneapolis
Minneapolis downtown
Rochester MN
Woodbury

Mississippi
Jackson

Missouri
Columbia MO
Kansas City
Lees Summit
O Fallon
Springfield
St Louis
St Louis downtown

Montana
Great Falls

Nebraska
Lincoln
Omaha

Nevada
Henderson
Las Vegas
Reno

New Hampshire
Bedford
Concord
Portsmouth

New Jersey
Bridgewater
East Brunswick
East Rutherford
Hamilton
Jersey City
Mahwah
Morristown
Mt Laurel
Paramus
Princeton
Red Bank

New Mexico
Albuquerque

New York
Albany
Bohemia
Brooklyn
Buffalo
Harrison
Melville
Mt Kisco
New York City - Grand Central Station
New York City - Lower Manhattan
New York City - Penn Station
Queens
Rochester
Syracuse
Uniondale

North Carolina
Asheville
Chapel Hill
Charlotte
Charlotte North
Charlotte Uptown
Fayetteville
Greensboro
Hickory
Morrisville
Raleigh
Wilmington

North Dakota
Grand Forks

Ohio
Akron
Beachwood
Blue Ash
Cincinnati
Cleveland
Columbus
Columbus Downtown
Dayton
Dublin
Independence OH
Norwood
Toledo
Westlake
Youngstown

Oklahoma
Edmond
Oklahoma City
Tulsa

Oregon
Beaverton
Eugene
Medford
Portland
Salem
Tualatin

Pennsylvania
Allentown
Conshohocken
Erie
Harrisburg
Huntingdon Valley
Lancaster
Malvern
Philadelphia
Pittsburgh
Pittsburgh downtown
State College
University Center
Wexford
York

Rhode Island
Providence
Warwick

South Carolina
Cayce
Greenville
Mount Pleasant

South Dakota
Sioux Falls

Tennessee
Franklin
Knoxville
Memphis
Nashville

Texas
Addison
Amarillo
Austin
Austin downtown
Bryan
Corpus Christi
Dallas
El Paso
Fort Worth
Grapevine
Houston
Houston North
Irving
Katy
Keller
League City
McAllen
Midland
Plano
Plano Frisco
San Antonio
San Antonio downtown
Sugar Land
The Woodlands
Waco

Utah
Provo
Salt Lake City

Vermont
Shelburne

Virginia
Alexandria
Arlington VA
Charlottesville
Fairfax
Fredericksburg
Glen Allen
Lynchburg
Manassas
McLean
Newport News
Norfolk
Reston
Richmond
Roanoke

Washington
Bellevue
Bothell
Olympia
Puyallup
Seattle
Tacoma

Washington DC
Washington DC

West Virginia
Martinsburg

Wisconsin
Brookfield
Glendale WI
Green Bay
Madison
Madison east
Milwaukee

Wyoming
Casper
Cheyenne


Course Registration

Click below to register for the CLFNDU-Understanding Cisco Collaboration Foundations V1.0 On-Demand class.



Course Title: CLFNDU-Understanding Cisco Collaboration Foundations V1.0
Format: On-Demand Course
Licence Period: 365-day User License
Price: $1500












"Great class!! Clear explanations of complex topics.
I could repeat lessons as many times as needed to make sure I mastered them."
- Thomas L(Akron, OH)


Business Computer Skills BBB Profile