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CLICA-Implementing Cisco Collaboration Applications v1.0 Course

CLICA-Implementing Cisco Collaboration Applications v1.0 - On-Demand Training Course

Course Description

Course Description:

The CLICA-Implementing Cisco Collaboration Applications v1.0 course is a 5-day course that is designed to teach students how to streamline communication protocol, strengthen compliance measures, and enhance their communication systems and devices with knowledge about Single Sign-On (SSO), Cisco Unified IM & Presence, Cisco Unity Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, students will build the skills to maximize the agility of robust management systems.

Topics covered in the course include:

  • Configuring Cisco Unity Connection integration
  • Configuring and troubleshooting Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configuring and troubleshooting Cisco Unity Express
  • Describing SSO for Cisco Unified Communications applications
  • Describing how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configuring and troubleshooting chat rooms and message archiving
  • Troubleshooting Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified
  • Communications Manager IM & Presence server
  • Configuring call recording and monitoring

Target Student:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Prerequisites:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks


This is an On-Demand Self Study Class, 5 -days of content, 365-days unlimited access. for $1000.
Students can take this class at any time; there are no set dates. It covers the same content as the 5 -day instructor-led class of the same name. The cost for this On-Demand class is $1000. (Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.)

Course Syllabus

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring
Labs:
  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring

Live Instructor Training

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Course Registration

Click below to register for the CLICA-Implementing Cisco Collaboration Applications v1.0 On-Demand class.



Course Title: CLICA-Implementing Cisco Collaboration Applications v1.0
Format: On-Demand Course
Licence Period: 365-day User License
Price: $1000












"Great class!! Clear explanations of complex topics.
I could repeat lessons as many times as needed to make sure I mastered them."
- Thomas L(Akron, OH)


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