CLICA-Implementing Cisco Collaboration Applications v1.0 Course

CLICA-Implementing Cisco Collaboration Applications v1.0 - On-Demand Training Course

Description Syllabus Related Courses Live Instructor

Course Description

Course Description:

The CLICA-Implementing Cisco Collaboration Applications v1.0 course is a 5-day course that is designed to teach students how to streamline communication protocol, strengthen compliance measures, and enhance their communication systems and devices with knowledge about Single Sign-On (SSO), Cisco Unified IM & Presence, Cisco Unity Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, students will build the skills to maximize the agility of robust management systems.

Topics covered in the course include:

Configuring Cisco Unity Connection integration
Configuring and troubleshooting Cisco Unity Connection and Cisco Unity Connection call handlers
Configuring and troubleshooting Cisco Unity Express
Describing SSO for Cisco Unified Communications applications
Describing how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configuring and troubleshooting chat rooms and message archiving
Troubleshooting Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified
Communications Manager IM & Presence server
Configuring call recording and monitoring

Target Student:

Network architect
Network designer
Network engineer
Network manager
Network administrator

Prerequisites:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single-site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks

This is an On-Demand Self Study Class, 5 -days of content, 365-days unlimited access. for $1000.
Students can take this class at any time; there are no set dates. It covers the same content as the 5 -day instructor-led class of the same name. The cost for this On-Demand class is $1000. (Applicable State and Local taxes may be added for On-Demand purchases, depending on your location.)

Course Syllabus

Configuring and Troubleshooting Cisco Unity Connection Integration
Configuring and Troubleshooting Cisco Unity Connection Call Handlers
Troubleshooting Cisco Unity Connection
Configuring and Troubleshooting Cisco Unity Express
Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
Troubleshooting Cisco Unified Communications Manager IM and Presence Service
Integrating Cisco Unified Attendant Console Advanced
Implementing Call Recording and Monitoring

Labs:

Integrate and Set Up Cisco Unity Connection
Configure Cisco Unity Connection Call Handlers
Implement Toll Fraud Prevention
Troubleshoot Cisco Unity Connection Call Handlers
Troubleshoot Cisco Unity Connection
Configure Cisco Unity Express
Troubleshoot Cisco Unity Express
Configure Cisco Unified Communications Manager IM and Presence High Availability
Implement Cisco Jabber
Configure Centralized Cisco Unified Communications Manager IM and Presence
Configure Cisco Unified Communications Manager IM and Presence Service Functionality
Enable Message Archiving and Chat Rooms
Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
Troubleshoot Cisco Unified Communications Manager IM and Presence Service
Integrate Cisco Unified Attendant Console Advanced
Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
Implement Cisco Unified Communications Manager Call Recording and Monitoring