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CSCGW - Cisco SIP, CUBEs and Gateways Course

CSCGW - Cisco SIP, CUBEs and Gateways Training Course

Course Description:

The CSCGW - Cisco SIP, CUBEs and Gateways course is a 5-day course that is designed to teach students about the legacy gateway and router portions of IP Telephony. Students will gain extensive experience with the configuration of legacy analog telephony technologies such as Foreign Exchange Station (FXS), Foreign Exchange Office (FXO), and Primary Rate Interface (PRI). In addition to legacy technologies, students will gain hands on experience with CUBE and SIP protocols. Students will build a working Cisco Unified Communications Manager which will support all major gateway protocols such as MGCP, H.323, and SIP. Troubleshooting will also be covered as a gateway level including common debug techniques and commands.

Students will gain an understanding of converged voice and data networks as it relates to gateway design and deployment. Students will gain comprehensive hands-on experience configuring and deploying Gateways, CUBEs, Quality of Service, and troubleshooting in VoIP networks.

In addition to the knowledge and skills required to integrate gateways into an enterprise VoIP network, students will learn how to build and test sophisticated IP telephony dial plans that use both CUCM Dial Plan and Dial Peers at an IOS level which they can use as a template for a real deployment.

The course includes a comprehensive study of Quality of Service (QoS), in students will learn to configure QoS to support real-time traffic.

This course includes 30 Cisco e-lab credits.Your e-Lab credits are good for 90 days after your course ends and can be used for additional practice on the course you just completed or to explore technologies from other courses in the Global Knowledge e-Lab portfolio.

Exclusive Benefits Included with the course:

  • Enhanced content that exceeds standard authorized Cisco content
  • Only course dedicated to specific Gateway technologies and Quality of Service
  • World-Class Certified Cisco Systems Instructors

Why Take CSCGW with us?
Every pod has internal and external phones, and just like in a real network, the same simulated public switched telephone network (PSTN) is accessible through all clusters providing failover scenarios for bandwidth and connectivity problems. To more accurately reflect real-world scenarios, students will configure the gateway connections to simulated PBX systems.

We have set ourselves apart from other Cisco training providers by enhancing our CSCGW hands-on labs to include a real dial plan and Class of Service for calling out to the PSTN. Our voice network labs use the latest hardware and software so students will gain experience with the recent stable IOS release (15.X IOS M currently). Plus, each pod contains the following gateway cards for student configuration: 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity. All of our IP telephony courses provide a realistic simulated PSTN accessible through both PRI and FXO ports. Students will build and test a real dial plan including:

 three-digit service codes: 411, 511, and so forth
 seven-digit local numbers
 10-digit local numbers
 11-digit long distance numbers
 International numbers
 Configure and test all dial peers as appropriate

Topics covered in the course include:

  • VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs
  • Configure gateway interconnections to support VoIP and PSTN calls 
  • Basic signaling protocols used on voice gateways
  • Configure a gateway to support calls using different call control and signaling protocols 
  • Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway 
  • Implement a Cisco Unified Border Element (CUBE) gateway to connect to an Internet Telephony Service Provider
  • Investigate the use of various traditional telephony connections, such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI) 
  • Configure and troubleshoot Cisco's new ISR routers and explore their DSP configuration (PVDM3 cards) 
  • Configure H.323 gateways and review their functions and operation
  • Configure Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP)
  • Experience G.711, and G.729 voice coding schemes 
  • Configure Call Admission Control three different ways 
  • Configure proper Caller ID 
  • Experience real-world connections to PBXs, and the PSTN
  • Configure your router/gateway equipment to connect to our public dial plan network using different call control protocols and procedures


Target Student:

Network engineers, architects, and support staff who:

  • Maintain and configure voice and data network devices 
  • Are considering various methodologies to implement VoIP 
  • Require a fundamental understanding of the issues and solutions related to implementation 
  • Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications



  • Working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing 
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP 
  • Knowledge of traditional PSTN operations and technologies

Training Dates
(Click on the course name below to view course details and full list of class dates)

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 9/27/21 - 10/1/21
Course Fee : $3795

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 10/18/21 - 10/22/21
Course Fee : $3795

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 11/15/21 - 11/19/21
Course Fee : $3795

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 12/13/21 - 12/17/21
Course Fee : $3795

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 1/10/22 - 1/14/22
Course Fee : $3795

CSCGW - Cisco SIP, CUBEs and Gateways
Course Format: Online with Live Instructor
Class Date(s): 1/31/22 - 2/4/22
Course Fee : $3795

Course Syllabus

1. Introduction to Voice Gateways

  • Cisco UC Networks and the Role of Gateways
  • Gateway Call Routing and Call Legs 
  • Gateway Voice Ports Configuration 
  • DSP Functionality, Codecs, and Codec Complexity

2. VoIP Call Legs

  • VoIP Call Leg Characteristics 
  • VoIP Media Transmission 
  • H.323 Signaling Protocol 
  • SIP Signaling Protocol 
  • MGCP Signaling Protocol
  • Requirements for VoIP Call Legs 
  • VoIP Call Legs Configuration

3. Dial Plan Implementation

  • Call Routing and Dial Plans 
  • Digit Manipulation 
  • Path Selection Configuration
  • Calling Privileges Configuration

4. Gatekeeper and CUBE Implementation

  • Fundamentals of Gatekeepers 
  • Cisco Unified Border Element

5. QoS

  • QoS Mechanisms and Models
  • Classification, Marking, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Cisco AutoQoS

CSCGW - Cisco SIP, CUBEs and Gateways On-Site Group Training
Arrange a private CSCGW - Cisco SIP, CUBEs and Gateways training class for your team with one of our Certified Instructors. Private instruction for your team members at a lower per-student price than attending the public courses. Learn More or complete the quote request form below.

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