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Deployment for Customer Engagement in Microsoft Dynamics 365 Course

Deployment for Customer Engagement in Microsoft Dynamics 365 Training Course


Course Description:

Training Dates
(Click on the course name below to view course details and full list of class dates)

Deployment for Customer Engagement in Microsoft Dynamics 365
Locations: Available Nationwide and Online
Class Date(s): 5/8/19 - 5/8/19
Course Fee : $595


Deployment for Customer Engagement in Microsoft Dynamics 365
Locations: Available Nationwide and Online
Class Date(s): 7/12/19 - 7/12/19
Course Fee : $595


Deployment for Customer Engagement in Microsoft Dynamics 365
Locations: Available Nationwide and Online
Class Date(s): 9/18/19 - 9/18/19
Course Fee : $595


Deployment for Customer Engagement in Microsoft Dynamics 365
Locations: Available Nationwide and Online
Class Date(s): 11/6/19 - 11/6/19
Course Fee : $595


Course Syllabus

Getting Started with Microsoft Dynamics 365
This section provides a high-level overview of the supporting technologies and discusses the components of a Microsoft Dynamics 365:
Overview of Microsoft Dynamics 365
Accessing Microsoft Dynamics 365
Requirements
Planning a Deployment
Import Data

Manage Microsoft Dynamics 365 Subscriptions
This section focuses administrating and managing Microsoft Dynamics 365. It also discusses the required components and Server requirements:
Signing-up for a Subscription
Managing users
Microsoft Online Services Administration

Manage Microsoft Dynamics 365 Instances
This section discusses Instance management. The documentation is unclear but students need 3 instance to properly backup and restore D365, even if students do not take this class, buy three instance of Microsoft Dynamics 365:
Overview of Instances
Administration Mode
Working with Tenants
Managing storage
Managing administrative email notifications

Managing Microsoft Dynamics 365 Upgrades
This section explains how students can manage upgrades. If students have multiple instance students can choose the upgrade level. This is important with a continuous delivery, continuous upgrade product like D365:
Update Policy
Customer Driven Upgrade Process

Integration with other Microsoft Online Business Solutions
This section examines the planning considerations for enhancing D365 with apps:
Integration with other Microsoft Online Business Solutions
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive
Microsoft OneNote
Microsoft Social Engagement
Yammer, Office 365 Groups

Managing Microsoft Dynamics 365 Apps
This section discusses how to manage the Microsoft Apps and Apps from the AppsSource store:
Introduction to My Apps
App Management
Getting more apps from AppSource
Overview of PowerApps

Microsoft Dynamics 365 integration with Microsoft
This section discusses the installation requirements for the Microsoft Dynamics 365for Outlook client and how to install and configure the client:
Overview of CRM for Outlook
Configure CRM for Outlook
Field Synchronization Management
CRM App for Outlook

Configure and Manage Mobile Devices
This section discusses how to configure a Microsoft Dynamics for cell phones, tablets, and laptops:
Mobile Device Apps
Exploring Mobile Only Configuration
Configure entities for mobile apps

Managing, Maintain and Troubleshoot your D365 Deployment
This section provides students with knowledge how to maintaining performance, troubleshoot, and updating Microsoft Dynamics 365:
Maintaining Performance
Trobleshooting Issues
Keeping D365 up to date

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Online Self-Paced Training Value Package Only $149

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