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IT Service Management with System Center Service Manager Course

IT Service Management with System Center Service Manager Training Course


Course Description:

Training Dates
(Click on the course name below to view course details and full list of class dates)

IT Service Management with System Center Service Manager
Locations: Available Nationwide and Online
Class Date(s): 1/22/18 - 1/26/18
Course Fee : $2395


IT Service Management with System Center Service Manager
Locations: Available Nationwide and Online
Class Date(s): 3/5/18 - 3/9/18
Course Fee : $2395


IT Service Management with System Center Service Manager
Locations: Available Nationwide and Online
Class Date(s): 4/16/18 - 4/20/18
Course Fee : $2395


Course Syllabus

Module 1
Introducing Active Directory® Domain Services
Contents:
Lesson 1: Overview of Active Directory, Identity, and Access 1-3
Lesson 2: Active Directory Components and Concepts 1-17
Lesson 3: Install Active Directory Domain Services 1-34
Lab: Install an AD DS Domain Controller to Create a Single Domain Forest 1-38

Module 2
Administering Active Directory Securely and Efficiently
Contents:
Lesson 1: Work with Active Directory Administration Tools 2-3
Lesson 2: Custom Consoles and Least Privilege 2-11
Lab A: Administering Active Directory by Using Administrative Tools 2-16
Lesson 3: Find Objects in Active Directory 2-22
Lab B: Find Objects in Active Directory 2-35

Module 3
Managing Users and Service Accounts
Contents:
Lesson 1: Create and Administer User Accounts 3-4
Lab A: Create and Administer User Accounts 3-15
Lesson 2: Configure User Object Attributes 3-18
Lab B: Configure User Object Attributes 3-28

Module 4
Managing Groups
Contents:
Lesson 1: Overview of Groups 4-3
Lesson 2: Administer Groups 4-23
Lab A: Administer Groups 4-35
Lesson 3: Best Practices for Group Management 4-40
Lab B: Best Practices for Group Management 4-48

Module 5
Managing Computer Accounts
Contents:
Lesson 1: Create Computers and Join the Domain 5-4
Lab A: Create Computers and Join the Domain 5-24
Lesson 2: Administer Computer Objects and Accounts 5-31
Lab B: Administer Computer Objects and Accounts 5-45

Module 6
Implementing a Group Policy Infrastructure
Contents:
Lesson 1: Understand Group Policy 6-4
Lesson 2: Implement GPOs 6-20
Lab A: Implement Group Policy 6-29
Lesson 3: Manage Group Policy Scope 6-33
Lab B: Manage Group Policy Scope 6-54
Lesson 4: Group Policy Processing 6-59
Lesson 5: Troubleshoot Policy Application 6-67
Lab C: Troubleshoot Policy Application 6-75

Module 7
Managing User Desktop with Group Policy
Contents:
Lesson 1: Implement Administrative Templates 7-3
Lab A: Manage Administrative Templates and Central Store 7-15
Lesson 2: Configure Group Policy Preferences 7-19
Lab B: Manage Group Policy Preferences 7-26
Lesson 3: Manage Software with GPSI 7-29
Lab C: Manage Software with GPSI 7-42

Module 8
Managing Enterprise Security and Configuration with Group
Policy Settings
Contents:
Lesson 1: Manage Group Membership by Using Group Policy Settings 8-3
Lab A: Use Group Policy to Manage Group Membership 8-11
Lesson 2: Manage Security Settings 8-14
Lab B: Manage Security Settings 8-29
Lesson 4: Software Restriction Policy and AppLocker 8-50
Lab D: Configure Application Control Policies 8-58

Available Locations

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San Diego downtown
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Connecticut
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Georgia
Alpharetta
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Idaho
Boise

Illinois
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Indiana
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Washington
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Kennewick
Mukilteo
Olympia
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Washington DC
Washington DC
Washington DC - Union Station

West Virginia
Martinsburg

Wisconsin
Brookfield
Glendale WI
Green Bay
Madison
Madison east
Milwaukee

Wyoming
Casper
Cheyenne


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